Customer Service Representative
1 week ago
About the Role
Jordan Credit Union is seeking a dedicated and customer-focused individual to join our team as a Relationship Representative. As a key member of our team, you will play a vital role in providing exceptional service to our members, ensuring their financial needs are met, and exceeding their expectations.
Key Responsibilities
- Assist members and potential members with their Credit Union needs, providing personalized support and guidance.
- Process financial transactions, including cash and negotiable instruments, in accordance with Credit Union procedures.
- Explain services, set up new accounts, respond to problems, and direct members to the appropriate resources.
- Consistently demonstrate the ability to think independently, outside the box, and effectively respond to each member's unique situation.
Requirements
- Must be 18 years or older.
Work Schedule
Monday through Friday from 8:45 am to 6:15 pm with a half day off each week. Rotating Saturdays from 9:45 to 2:15.
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