Fertiliser Customer Service Specialist
2 weeks ago
We are seeking a dedicated Fertiliser Customer Service Specialist to enhance our operations at Frontier Agriculture.
Key Qualifications:
- Exceptional organizational and planning capabilities
- Proficient in effective communication across various levels
- Outstanding written and verbal communication skills
- Thorough understanding of Microsoft Office applications
- Able to make independent decisions and manage workload proficiently
- Demonstrated experience in a dynamic environment with meticulous attention to detail
- Expertise in negotiation and meeting tight deadlines
- Self-driven, resilient, and a supportive team contributor
- Committed to delivering exceptional customer service and fostering positive relationships
- Preferred experience in logistics
Core Responsibilities:
- Deliver industry-leading customer service by maintaining a strong customer-centric approach
- Coordinate product availability with suppliers, sales, and commercial teams
- Address and resolve customer delivery inquiries swiftly
- Effectively manage customer issues and complaints
- Ensure suppliers meet expectations as per established Service Level Agreements
- Collaborate with the commercial team to handle customer complaints efficiently
- Work closely with logistics and internal teams to optimize service and cost efficiency
- Enhance industry knowledge while adhering to Health and Safety protocols for future logistics solutions
- Exhibit professional telephone communication skills
Employee Benefits:
- Competitive remuneration package
- Up to 7% contributory pension scheme
- Salary Exchange Benefits (Holiday Purchase, Cycle to Work)
- Employee Discounts Programme
- Life Assurance equivalent to 3x Salary
- 25 Days Annual Leave
- Employee Assistance Programme
- Complimentary On-site Parking
- Opportunities for Lifelong Learning and Development
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Le Pontet, Provence-Alpes-Côte d'Azur, United States Frontier Agriculture Full timeWe are seeking a dedicated Fertiliser Customer Service Specialist to enhance our operations at Frontier Agriculture.Key Qualifications:Exceptional organizational and planning capabilitiesProficient in effective communication across various levelsOutstanding verbal and written communication skillsThorough understanding of Microsoft Office applicationsAble to...
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