Fertiliser Customer Service Specialist
2 weeks ago
We are seeking a dedicated Fertiliser Customer Service Specialist to enhance our operations at Frontier Agriculture.
Key Qualifications:
- Exceptional organizational and planning capabilities
- Proficient in effective communication across various levels
- Outstanding verbal and written communication skills
- Thorough understanding of Microsoft Office applications
- Able to make independent decisions and manage workload proficiently
- Demonstrated experience in a dynamic environment with a strong attention to detail
- Expertise in negotiation and adherence to deadlines
- Self-driven, resilient, and a collaborative team member
- Committed to delivering superior customer service and fostering positive relationships
- Logistics experience is a plus
Core Responsibilities:
- Provide exceptional customer service by maintaining a strong customer-centric approach
- Coordinate product availability with suppliers and internal teams
- Address and resolve customer delivery inquiries in a timely manner
- Effectively manage customer issues and complaints
- Ensure suppliers meet their obligations through established Service Level Agreements
- Work alongside the commercial team to resolve customer grievances efficiently
- Collaborate with logistics and internal departments to optimize service and cost efficiency
- Enhance industry knowledge while adhering to Health and Safety protocols for future logistics strategies
- Exhibit professional telephone communication skills
Employee Benefits:
- Competitive salary structure
- Up to 7% contributory pension scheme
- Salary Exchange Benefits including Holiday Purchase and Cycle to Work options
- Access to Employee Discounts Programme
- Life Assurance coverage of 3x salary
- 25 days of annual leave
- Employee Assistance Programme for support
- Complimentary on-site parking
- Opportunities for lifelong learning and professional development
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Le Pontet, Provence-Alpes-Côte d'Azur, United States Frontier Agriculture Full timeWe are seeking a dedicated Fertiliser Customer Service Specialist to enhance our operations at Frontier Agriculture.Key Qualifications:Exceptional organizational and planning capabilitiesProficient in effective communication across various levelsOutstanding written and verbal communication skillsThorough understanding of Microsoft Office applicationsAble to...
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