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Senior Director, IT Business Operations

4 weeks ago

Oakland, California, United States Kaiser Permanente Full time
Job Summary

The Permanente Federation LLC is seeking a Senior Director, IT Business Operations to lead the development and implementation of business strategies and operations for IT initiatives. This role will be responsible for representing PMG interests in various areas, including care delivery investment governance, evaluation of care delivery capabilities, and alignment opportunities across markets.

Key Responsibilities
  • Direct the operations of multiple units and departments by identifying customer and operational needs.
  • Engage in strategic, cross-functional business units to champion and drive support for business plans and priorities.
  • Obtain and distribute resources by setting standards and measuring progress.
  • Address performance gaps and implement contingency plans accordingly.
  • Ensure products and/or services meet customer and client requirements and expectations while aligning with organizational strategies.
  • Provide influence and consultation in the development of the larger organizational or business strategy.
  • Model and drive continuous learning and maintain a highly skilled and engaged workforce.
  • Build organizational capacity and develop high potential employees for growth opportunities and advancement.
  • Stay current with industry trends, benchmarks, and best practices.
Requirements
  • Minimum ten (10) years experience in business operations, IT consulting, business analysis, or a related field.
  • Minimum six (6) years management experience.
  • Minimum five (5) years managing operating or capital budgets.
Preferred Qualifications
  • Advanced degree in public health, or business, or technology preferred.
  • Five (5) years of executive with leadership.
  • Knowledge of Kaiser Permanente clinical workflows and systems.
  • Ability to work collaboratively across Kaiser Permanente entities.
  • Strong communication skills.
Work Environment

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

Work is generally performed within an office environment, with standard office equipment available.

EEOC Statement

The Permanente Federation, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.