Strategic Leader of Fraud Operations
2 weeks ago
About Us:
At SoFi, we are dedicated to reshaping the financial landscape.
Our mission is to transform how individuals perceive and engage with personal finance through cutting-edge, mobile-first technology. As a leading financial services provider and national bank, we are committed to helping our millions of members achieve their financial aspirations. We are at the forefront of an industry undergoing significant change, and we take pride in our work knowing it positively influences lives, guided by our core values. Invest in your future with us.
Position Overview
The Fraud Operations Leader will be instrumental in defining and executing the strategic vision of the organization. This role entails crafting and implementing strategies that align with the long-term objectives of the company while adeptly managing daily operational challenges. Additionally, this position will oversee critical responses to significant incidents and serve as the primary contact for strategic initiatives, including regulatory compliance.
Key Responsibilities
- Strategic Leadership: Provide thought leadership in the decision-making processes that shape both short-term and long-term organizational strategies.
- Operational Enhancements: Lead and implement improvements to the operating model to fulfill these strategies.
- Operational Analysis: Identify opportunities for efficiency and effectiveness, address compliance gaps, prioritize sustainable processes, and optimize team performance.
- Risk Management: Develop and enforce risk mitigation strategies while ensuring compliance with regulatory standards. Oversee the establishment and maintenance of operational procedures and reporting mechanisms.
- Cross-Department Collaboration: Work collaboratively with various departments to ensure a unified approach to fraud prevention. Represent the organization in coordination with external service providers and other business units on high-impact projects.
- Innovation: Foster a culture of continuous improvement and innovation within the organization.
- Team Development: Provide guidance and support to the management team and staff, promoting an environment conducive to learning and professional growth.
- Technology Integration: Supervise the adoption of advanced technologies and data analytics tools to enhance fraud detection capabilities.
- Education: Bachelor’s degree or over 10 years of experience in a fintech, large financial institution, or e-commerce setting focused on fraud prevention and operations.
- Experience: Extensive background in Fraud Operations, ideally within the banking or financial services sector.
- Leadership: Demonstrated leadership and team management capabilities, with a proven ability to lead cross-functional teams.
- Analytical Skills: Strong analytical, problem-solving, and decision-making abilities, with a focus on data-driven insights.
- Communication: Exceptional communication skills, with the ability to convey complex strategies effectively across various organizational levels.
- Regulatory Acumen: In-depth understanding of relevant laws and regulations, with prior experience engaging with federal and state regulatory bodies.
- Innovative Mindset: A proactive and innovative approach, emphasizing continuous improvement.
Compensation and Benefits
The base pay range for this position is outlined below. The final base pay offer will be determined based on individual factors such as experience, skills, and location.
Pay range: $153,000.00 - $264,000.00
This role is also eligible for bonuses, long-term incentives, and competitive benefits. For more information about our comprehensive employee benefits, please visit our benefits page.
SoFi is an equal opportunity employer, providing fair employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, marital status, sexual orientation, or any other basis prohibited by law. We are committed to hiring the best-qualified candidates for the job, irrespective of protected characteristics.
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