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Community Engagement Manager

2 months ago

Lincoln, Nebraska, United States Apace Full time

POSITION OVERVIEW

The Community Engagement Manager is responsible for overseeing the recruitment, training, and supervision of personnel dedicated to enhancing the well-being of individuals in our care. This role is crucial in ensuring that all team members foster personal achievements and create meaningful connections for those receiving support, while also aiding them in expanding their social involvement within the community.

KEY RESPONSIBILITIES

  • Demonstrates sound judgment in assessing situations and making decisions that prioritize individual safety and confidentiality.
  • Employs strong verbal and written communication skills to convey information effectively.
  • Conducts interviews for prospective staff and assists in making placement decisions.
  • Facilitates and coordinates training programs to ensure staff are equipped with the necessary skills and knowledge to deliver consistent and effective support services.
  • Actively participates in the Individual Support Plan (ISP) process to align services with individual needs.
  • Coordinates and oversees skills training initiatives aimed at promoting greater independence and integration of individuals in various settings.
  • Ensures the development, implementation, and monitoring of individualized goals as directed by ISP teams.
  • Supervises documentation processes to guarantee accuracy and compliance with organizational policies and regulatory standards.
  • Utilizes technology proficiently to enhance operational efficiency.
  • Ensures that written programs meet state requirements and align with ISP guidelines.
  • Provides essential support to staff, fostering teamwork and collaboration.
  • Participates in staff meetings, training sessions, and professional development opportunities to enhance job performance.
  • Collaborates with the Behavioral Support Department to develop tailored behavioral interventions and reports as needed.
  • Responds to on-call duties, assisting staff with various issues, including medical and behavioral emergencies.
  • Engages with parents, guardians, service coordinators, and medical professionals to coordinate comprehensive individual services.
  • Organizes and oversees internal quality assurance reviews and participates in investigations as required.
  • Coordinates with regulatory bodies to ensure compliance and follow-up actions.
  • Conducts performance evaluations and manages disciplinary actions for contractors when necessary.
  • Schedules staff coverage to meet intervention and habilitative needs.
  • Provides immediate guidance and approval for staff actions, purchases, and operational plans.
  • Ensures that safety committee recommendations are addressed promptly.
  • Contributes to fiscal and administrative planning as a member of the management team.
  • Fills in for direct support staff when necessary.
  • Reviews and approves timekeeping and attendance records as assigned.
  • Supervises volunteers as required.
  • Interprets policies and procedures to contractors to enhance safety and service quality.
  • Recommends necessary procurement of facilities and equipment.
  • Manages individuals' personal finances as needed.
  • Participates in regional committees as assigned.
  • Facilitates regular meetings to ensure effective communication.
  • Performs minor maintenance tasks or coordinates repairs as necessary.

Additional duties may be assigned as required.

QUALIFICATIONS

  • Extensive knowledge of evaluation and instructional techniques for individuals with disabilities.
  • Ability to train and supervise staff, demonstrating sound judgment in decision-making and record-keeping.
  • Effective communication skills with diverse stakeholders.
  • Strong understanding of assessment and data collection methods related to developmental disabilities.
  • Physical ability to lift individuals as required, utilizing adaptive equipment when available.

EDUCATION AND EXPERIENCE

  • Bachelor's Degree in human services or a related field, with a minimum of two years of experience in the Human Services sector.
  • Alternatively, six years of relevant experience may substitute for a degree.

PREFERRED QUALIFICATIONS

  • Candidates with a combination of relevant experience and a college degree will be prioritized.

ADDITIONAL REQUIREMENTS

  • Valid driver's license or reliable transportation.
  • Availability for on-call duties to address emergencies.
  • Reliable means of communication (e.g., phone).
  • Background checks will be conducted, including criminal history and substance screening.