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Executive Director of Regional Operations

2 months ago

San Francisco, California, United States PRA Business Events Full time
About the Role

PRA Business Events is seeking a highly skilled and experienced professional to fill the position of Regional Vice President. As a key member of our Business Management Team, the successful candidate will be responsible for driving business growth, strategic direction, and management of PRA locations within their assigned region.

Key Responsibilities
  • Lead cross-functional teams in managing day-to-day business operations, focusing on sales goal attainment, client relationship management, and developing strategies to drive new business opportunities within the region.
  • Coach and assist teams towards completion of regional financial goals, ensuring the highest levels of client service and team member engagement.
  • Initiate and lead strategic meetings to review large-scale opportunities and assess resources and support required to exceed client expectations.
  • Drive sales and operational consistency, ensuring compliance with all company standards and best practices.
  • Provide input and support to the VP, Strategic Partnerships and Regional Sales team to execute on hotel partnership plans that drive incremental revenue and market share growth.
  • Oversee and support local marketing efforts, conducting quarterly market analysis of partnership opportunities and competitive sets.
  • Establish and maintain local and regional budgets, overseeing P&Ls and performance goals.
  • Act as an escalation point for regional team members to manage and support client or partner concerns.
  • Collaborate with other regional peers as a member of the Business Management Team, participating in the development of PRA's short and long-range planning and strategic initiatives.
  • Continual evaluation of the regional team structure and deployment plan for increased efficiencies and productivity.
  • Provide individual employees with professional and personal growth objectives and opportunities.
  • Work with Team Leaders, Directors of Sales, Regional Sales Manager(s), and Global Sales team to develop annual sales plans.
Requirements
  • Ten or more years' experience in hospitality management, including hiring, training, motivating, and regular job appraisal.
  • Preferred experience in DMC, incentive travel, event management, or a related field.
  • Ability to establish and maintain industry relationships in all assigned destinations.
  • Deliver leadership through management, motivation, and direction toward defined goals and outcomes.
  • Operate effectively in a fast-paced, deadline-driven environment.
  • Leverage knowledge of program design and development, from inception through contract.
  • Read, analyze, and interpret client proposal requirements, RFPs, contracts, financial reports, and other legal documents.
  • Respond to common inquiries or complaints from clients, supplier/partners, and employees.
  • Prepare reports and business correspondence and collaborate on the development of proposals.
  • Generate and deliver executive summaries and presentations to senior management, as warranted.
  • Possess professional acumen and a servant leadership style to lead the team by example.
  • Measure performance to company goals and standards and monitor ongoing KPIs.
  • Leverage excellent analytical skills toward budgeting and strategic planning.
  • Regional travel to each destination on a regular basis.
  • Organize and manage multiple priorities.
  • Display quality orientation and attention to detail.
  • Leverage expert proficiency on programs and tools needed for the position, such as Microsoft Teams and Office, Salesforce, and other internal systems.