Regional Service Director

4 weeks ago


San Francisco, California, United States Mettler-Toledo Full time

Mettler Toledo is seeking a Regional Service Director to lead all aspects of service operations in California and the Pacific Northwest. This role will be responsible for developing and implementing business strategies, managing operational issues, and collaborating with the National Service Manager to drive success.

The ideal candidate will have a strong focus on results, be disciplined and well organized, and have a proven track record of holding people accountable and seeking challenges. A Bachelor's degree in service management, business, or a related field, or 10 years of service operations experience within the industry, is preferred.

The Regional Service Director will be responsible for:

  • Executing the vision of success in Service
  • Measuring profitable growth of the regional customer base along with sales revenue
  • Leading direct service technicians in California and the Pacific Northwest
  • Promoting safety, growth, operational excellence, and personnel development
  • Reviewing monthly, quarterly, and annual financial statements and making business adjustments as required
  • Collaborating with the Service Back Office to achieve maximum technician efficiency as well as world-class customer satisfaction
  • Managing existing customer contracts, contract reviews, and working on penetrating those accounts
  • Traveling 20-30% overnight

Mettler Toledo offers a competitive salary range of $90,000 to $110,000, medical, dental, and vision care coverage, a 401(k) savings plan with company matching, tuition reimbursement, employee wellness programs, and other perks and discounts.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. We have a direct presence in approximately 40 countries and sell our products in more than 140 countries.

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.



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