Patient Intake Facilitator

1 week ago

Mission Viejo, California, United States Southwest Behavioral Health & Services Full time

Starting Pay Rate:
$18.47 hourly


At Southwest Behavioral & Health Services (SBH), we are dedicated to becoming the leading provider of behavioral health services for communities, families, and individuals in the Southwest region.

We prioritize our customers, recognizing that they are the foundation of our existence. Our employees are valued as the core of our organization, and we emphasize the quality of services we provide, which is essential to our mission. Additionally, we focus on the effective management of resources, which strengthens our organization. Through these principles, SBH aims to be the foremost customer-driven, quality-focused provider in the Southwest.

Departmental Objectives:
Our goal is to empower individuals to engage fully in their chosen communities.

We emphasize the principles and practices of recovery, enabling individuals to find new meaning and enhance their quality of life.

The integration of care and recovery provides consumers with greater opportunities to lead fulfilling and productive lives.

Key Responsibilities:


Conduct comprehensive screenings and assessments with behavioral health recipients to identify their presenting issues, determine their needs, and formulate suitable service plan objectives.

Develop and implement initial individualized service plans.

Prepare intake documentation, progress notes, event notifications, and other necessary records regarding behavioral health recipients in compliance with regulatory standards and organizational policies.

Ensure timely completion of required documentation, including screenings, assessments, and service plans.

Facilitate care coordination, which includes notifying program staff of new behavioral health recipient intakes, summarizing intake information, and recommending appropriate services/programs.

Gather essential information from new members through courteous and professional surveys or interviews.
Assist in collecting data to support the admission process within health or mental care facilities.
Ensure all admission forms are accurately signed and filed.
Uphold the dignity and confidentiality of members or patients.
Participate in clinical staff meetings, training sessions, and other required activities.

Must be capable of working independently across multiple sites while addressing varied member needs, as well as functioning as a vital part of a trans-disciplinary team.

Availability for on-call duties after hours as assigned; required to carry a company phone and document hours of work and location.
May be required to operate a SBH vehicle for consumer transportation, as determined by clinic and/or program discretion.

Education & Qualifications:
The minimum requirement is to be at least 21 years of age.
A bachelor's degree (in a related or unrelated field) in behavioral health, along with one year of relevant experience, is required. A combination of experience and education totaling five years is acceptable.
Must maintain personal auto insurance in accordance with SBH guidelines.

Fingerprint clearance issued by the Arizona Department of Public Safety is required or must be obtained within eight (8) weeks of hire.


Mission and Values:


Our teams are committed to embodying our Mission and Values in all organizational interactions.

We strive to deliver compassionate care that enhances lives and improves communities.
Core Values:
Compassion
Integrity
Quality
Empowerment
Innovation
Trust
SBH is a drug-free workplace; drug screening is mandatory. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer.

We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please note that this job description is not intended to be an exhaustive list of activities, duties, or responsibilities required of the employee for this position.

Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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