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Pharmacy Refill Technician

2 months ago


Mission Viejo, California, United States Optum Full time

Company Overview:
Optum is a leading global organization dedicated to enhancing healthcare delivery through innovative technology, empowering millions to achieve healthier lifestyles.

Role Overview:
The position of Pharmacy Refill Technician plays a crucial role in improving health outcomes by facilitating connections between individuals and the necessary care, pharmacy benefits, and resources.

Work Environment:
At Optum, you will experience a culture that prioritizes diversity and inclusion, surrounded by skilled colleagues, comprehensive benefits, and opportunities for professional growth.

Key Responsibilities:
1. Accurately enter prescriptions from intake to completion while verifying patient information.
2. Serve as a liaison between patients, pharmacists, and healthcare providers, ensuring clear communication through various channels.
3. Conduct refill assessments, gather payment details, and coordinate treatment setups in outpatient facilities.
4. Access and manage prescription and medical information using computer systems.
5. Verify medication reimbursement eligibility and resolve any claim issues.
6. Process prescription refills and assess supply needs related to different therapies.
7. Address customer inquiries and provide accurate information to enhance patient care.
8. Maintain compliance with all State and Federal regulations, adhering to confidentiality and ethical standards.

Qualifications:
Required:
- High School Diploma or GED (or higher) OR 4+ years of experience as a Pharmacy Technician.
- Active Pharmacy Technician license in the State of Kansas.
- Proficiency in Windows PC applications and ability to learn complex systems.
- Physical capability to stand, walk, and lift up to 30 lbs.

Preferred:
- National Pharmacy Technician Certification (PTCB).
- Experience in Home Infusion.
- Background in pharmacy or prescription data entry.

Commitment to Diversity:
Optum is an Equal Employment Opportunity/Affirmative Action employer. We ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, sexual orientation, gender identity, or any other characteristic protected by law.

Workplace Policy:
Optum maintains a drug-free workplace. Candidates are required to pass a drug test prior to employment.