Medical Administrative Assistant

2 weeks ago


Westbury, New York, United States PsychiaTreat Full time

About PsychiaTreat:

At PsychiaTreat, we are committed to delivering comprehensive, personalized, and compassionate care to individuals facing mental health challenges. Our approach encompasses a variety of therapeutic options, including medication management, psychotherapy, and innovative treatments tailored to each patient's unique needs. We prioritize creating a safe and inclusive environment for all individuals, including the LGBTQIA+ community.

Key Responsibilities:

  • Professionally welcoming patients both in-person and via phone.
  • Efficiently addressing inquiries or directing them to the appropriate personnel.
  • Enhancing patient satisfaction through effective scheduling and provider coordination.
  • Informing healthcare providers of patient arrivals.
  • Providing comfort to patients by anticipating their concerns and responding to their questions.
  • Ensuring access to treatment information by managing and updating patient records.
  • Verifying financial details and processing patient payments while managing third-party claims.
  • Securing patient consent for the release of medical records in compliance with HIPAA regulations.
  • Overseeing office supplies and equipment by predicting needs and facilitating orders.
  • Measuring and documenting vital signs and performing additional assigned tasks.

Essential Qualifications:

  • High School diploma or equivalent.
  • A minimum of 5 years of relevant experience or training.
  • At least 3 years of experience with Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems.
  • Over 1 year of experience in patient scheduling.
  • Exceptional organizational, communication, and multitasking abilities.
  • Strong verbal and written communication skills.
  • Capability to work independently and collaboratively with team members and administration.

Preferred Qualifications:

  • Experience in medical billing and coding.
  • Active certification as a Medical Assistant (CMA) or Certified Nursing Assistant (CNA).
  • A proactive and self-motivated attitude.
  • Background in a healthcare setting with direct patient interaction.

Benefits Offered:

  • Competitive starting salary.
  • Generous paid time off (PTO).
  • Comprehensive medical, dental, vision, and 401k plans.
  • Bonus opportunities.


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