Healthcare Administrative Coordinator
1 week ago
About PsychiaTreat:
Our commitment is to deliver thorough, individualized, empathetic, and evidence-driven support to individuals facing mental health challenges.
PsychiaTreat focuses on providing a diverse array of therapeutic approaches, including medication management, psychotherapy, and innovative treatment options.
We conduct comprehensive psychiatric assessments to identify the most suitable treatment for each patient. Each treatment strategy is customized to meet the unique needs of the individual. Ensuring a secure and inclusive environment for all, particularly for the LGBTQIA+ community, is a top priority.Key Responsibilities:
- Welcoming patients with professionalism, both in person and via phone
- Promptly addressing inquiries or directing them appropriately
- Enhancing provider schedules and patient satisfaction through effective appointment management
- Informing providers of patient arrivals
- Reassuring patients by anticipating concerns and providing clear answers
- Ensuring the availability of treatment information by managing and updating patient records
- Verifying financial details and collecting patient payments while processing third-party claims
- Securing patient consent for the release of medical records (in compliance with HIPAA)
- Overseeing office supplies and equipment by forecasting needs and facilitating orders
Required Qualifications:
- High School diploma or equivalent
- A minimum of 5 years of relevant experience and/or training
- At least 3 years of experience with EMR or EHR systems
- 1+ years of experience in patient scheduling
- Exceptional organizational, communication, and multitasking abilities
- Strong verbal and written communication skills
- Capability to work independently on assigned tasks while also accepting guidance
Preferred Qualifications:
- Experience in insurance billing
- Current CMA or CNA certification
- Highly motivated with a proactive attitude
Benefits:
- Competitive starting salary
- Generous paid time off
- Comprehensive medical, dental, vision, and 401k plans
- Bonus opportunities
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