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Front Desk Medical Secretary

2 months ago


Westbury, New York, United States Neurodiagnostics Full time

Job Summary:

We are seeking a highly skilled and organized Medical Office Coordinator to join our team at Neurodiagnostics. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare providers.

Key Responsibilities:

  • Front Desk Operations: Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.
  • Medical Records Management: Manage patient records using our electronic medical record system, ensuring accuracy and completeness.
  • Scheduling and Coordination: Schedule future/follow-up appointments based on patient needs, and coordinate care with other healthcare providers.
  • Insurance and Billing: Check and correct insurance information, and work with the back office team for insurance and billing questions.
  • Communication and Follow-up: Call patients who have missed appointments to reschedule, and complete patient forms using physician reports.
  • Office Maintenance: Maintain a clean and positive work environment, and ensure medical records/demographics are complete for patients prior to their visits.

Requirements:

  • Fluency in English: Required.
  • Fluency in Spanish and Mandarin: Preferred.
  • Excellent Communication and Interpersonal Skills: Essential.
  • Proficiency in Email and Electronic Medical Record Systems: Required.
  • Ability to Multitask and Work Efficiently: Essential.
  • Positive Attitude and Team Player: Required.

About Neurodiagnostics:

We are a leading healthcare provider dedicated to delivering exceptional patient care and advancing medical knowledge. Our team is passionate about making a difference in the lives of our patients and the local community.