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Front Desk Medical Secretary
2 months ago
Job Summary:
We are seeking a highly skilled and organized Medical Office Coordinator to join our team at Neurodiagnostics. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare providers.
Key Responsibilities:
- Front Desk Operations: Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.
- Medical Records Management: Manage patient records using our electronic medical record system, ensuring accuracy and completeness.
- Scheduling and Coordination: Schedule future/follow-up appointments based on patient needs, and coordinate care with other healthcare providers.
- Insurance and Billing: Check and correct insurance information, and work with the back office team for insurance and billing questions.
- Communication and Follow-up: Call patients who have missed appointments to reschedule, and complete patient forms using physician reports.
- Office Maintenance: Maintain a clean and positive work environment, and ensure medical records/demographics are complete for patients prior to their visits.
Requirements:
- Fluency in English: Required.
- Fluency in Spanish and Mandarin: Preferred.
- Excellent Communication and Interpersonal Skills: Essential.
- Proficiency in Email and Electronic Medical Record Systems: Required.
- Ability to Multitask and Work Efficiently: Essential.
- Positive Attitude and Team Player: Required.
About Neurodiagnostics:
We are a leading healthcare provider dedicated to delivering exceptional patient care and advancing medical knowledge. Our team is passionate about making a difference in the lives of our patients and the local community.