FHA Content Management Specialist
1 week ago
Salary: DOE
TDEC is seeking a skilled Knowledge Base Content Manager with a robust understanding of single-family FHA mortgage practices. The ideal candidate will be adept at documenting mortgage policies, procedures, and educational materials.
Location: Remote / Home office
Time Zone: EST
This role is crucial in supporting the US Department of Housing and Urban Development (HUD), specifically the Office of Single-Family Housing, in their mission to foster strong, sustainable, and inclusive communities while providing quality affordable housing options.
As the Knowledge Base Content Manager, you will play a pivotal role in ensuring the accuracy and relevance of content on HUD's "FHA Knowledge Base Portal," a key resource for the mortgage industry and the public regarding housing inquiries.
The successful candidate will be detail-oriented and committed to quality, staying informed about updates or changes in FHA policies and procedures.
Key Responsibilities:
- Develop and update knowledge base content for HUD and FHA programs to ensure alignment with current policies and procedures.
- Conduct audits and validate all published knowledge base articles for accuracy, functionality, and formatting on a quarterly basis.
- Adhere to deadlines for content updates based on HUD requests and FHA policy modifications, following established operating procedures.
- Oversee and delegate tasks to the Knowledge Base Content team, ensuring performance standards are achieved.
Essential Qualifications:
- Bachelor's degree or equivalent experience in lieu of a degree.
- A minimum of 4 years of experience with Single Family FHA origination policies and procedures.
- At least 4 years of experience in writing processes, procedures, or training materials within the mortgage sector, ensuring clarity for the intended audience.
- Strong organizational and time management abilities, with a capacity to adapt to ongoing changes in systems, policies, and procedures.
- Eligibility to obtain a Public Trust Security clearance, which includes a credit check and background investigation.
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FHA Content Management Specialist
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Bethesda, Maryland, United States TDEC Full timeJob OverviewSalary: DOETDEC is seeking a skilled Knowledge Base Content Manager with a robust understanding of single-family FHA mortgage practices. The ideal candidate will excel in documenting mortgage guidelines, processes, and educational materials.Location: Remote / Home officeTime Zone: ESTThis role supports the mission of the US Department of Housing...
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FHA Content Management Specialist
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Bethesda, Maryland, United States TDEC Full timeJob OverviewSalary: DOETDEC is seeking a skilled Knowledge Base Content Manager with a robust understanding of single-family FHA mortgage systems. The ideal candidate will excel in documenting mortgage guidelines, processes, and training materials.Location: Remote / Home officeTime Zone: ESTThis role is integral to supporting the mission of the US Department...
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