Senior Vice President of Operations

2 weeks ago

Santa Clara, California, United States Careers at Roambee Full time

Job Title: Senior Vice President of Operations

Location: Global

About Roambee

Roambee is a leader in supply chain visibility and intelligence, dedicated to ensuring timely, complete, and secure delivery of shipments and assets worldwide. Over 300 enterprises are enhancing customer satisfaction, service quality, product excellence, order-to-cash cycles, operational efficiencies, sustainability, and automating logistics through Roambee's real-time insights and foresights. Among these, more than 50 are recognized as the top 100 global companies across sectors such as Pharmaceuticals, Food, Electronics, Chemicals, Automotive, Packaging & Containers, and Logistics.

Our cutting-edge AI-driven platform and comprehensive monitoring solutions provide dependable business signals based on item-level, firsthand IoT sensor data and non-sensor inputs. The results include a 70% improvement in multimodal ETAs, over 80% cold chain compliance, and a remarkable 4X+ ROI on supply chain asset performance.

Position Overview:

We are in search of a seasoned and dynamic Senior Vice President of Operations to spearhead our global Inventory and Order Management divisions. This role requires a strategic and hands-on leader who can effectively balance tactical execution with strategic vision. The ideal candidate will exemplify the essence of a "Responsible Rebel," someone who thoughtfully challenges conventional practices to foster innovation and enhancement. They will adopt both proactive and reactive strategies to manage operations, ensuring seamless end-to-end processes from procurement to delivery while nurturing robust relationships with internal teams, suppliers, and clients. This pivotal leadership role demands both strategic insight and the capability to execute and refine daily operations.

Key Responsibilities:

1. Operational Leadership:

  • Direct, manage, and cultivate global teams responsible for procurement, order management, and inventory oversight.
  • Serve as a player-coach, actively engaging in operational tasks while mentoring and guiding team members.
  • Collaborate with cross-functional teams to align operations with business objectives, ensuring operational excellence.
  • Promote innovative thinking within the team, challenging traditional methods while ensuring accountability.

2. Order Management & Procurement:

  • Oversee the procurement order process, from Proforma Invoice requests to Purchase Order creation in systems like NetSuite.
  • Ensure timely internal release of POs and maintain clear communication with suppliers.
  • Manage supplier relationships, payment terms, and follow-ups to guarantee shipment readiness and punctual delivery.
  • Lead tendering processes for freight forwarder selection, ensuring cost-effective and reliable logistics solutions.

3. Shipment & Inventory Control:

  • Supervise pre-shipment and post-shipment activities, ensuring proper coordination with suppliers and freight forwarders.
  • Oversee the creation and management of shipments in the NetSuite system, including cost tracking and documentation.
  • Ensure accurate tracking of shipments to clients, taking ownership of the process until final delivery.
  • Maintain accountability for retaining revenue by preventing out-of-stock situations for key clients.

4. Strategic Sourcing & Supplier Management:

  • Develop and implement procurement strategies to meet cost, quality, and delivery objectives.
  • Evaluate, select, and cultivate suppliers, negotiating contracts and ensuring long-term partnerships.
  • Implement industry best practices for cost reduction, supplier performance monitoring, and contract management.
  • Embrace a "Responsible Rebel" mindset by identifying opportunities for transformative improvements in sourcing and supplier management.

5. Operational Excellence & Team Management:

  • Foster a collaborative and high-performance culture within the operations team.
  • Utilize advanced procurement, inventory management, and logistics techniques to drive continuous improvement.
  • Ensure compliance with global import/export regulations, budgetary constraints, and cost optimization initiatives.
  • Cultivate a culture of responsible innovation, encouraging team members to challenge the status quo in pursuit of operational excellence.

6. Process Improvement & Compliance:

  • Streamline existing operational processes and develop new, more efficient workflows.
  • Stay informed of market trends and direct purchasing strategies to capitalize on emerging opportunities.
  • Ensure compliance with company policies, maintaining detailed and accurate asset registers.
  • Encourage a "Responsible Rebel" approach to process improvement, where new ideas are tested and implemented with care.

7. Data Analysis & Inventory Management:

  • Conduct physical inventory counts, implement robust controls, and manage inventory data analytics.
  • Ensure adherence to internal financial controls and utilize data insights for proactive inventory management.

8. Compliance & Certification Management:

  • Review and maintain device compliance for Dangerous Goods (DG), NIST, and other necessary certifications.
  • Research and advise on certifications required by various countries and governing bodies.

Qualifications:

  • Experience: 15+ years in supply chain management, covering functions such as inventory planning, order fulfillment, logistics, contract management, and systems.
  • Expertise: Strong knowledge of the entire procurement cycle, particularly in the electronics and hardware sectors.
  • Systems Knowledge: Proficiency in NetSuite or similar systems, with extensive experience in inventory management and global trade compliance.
  • Leadership Skills: Proven ability to lead and develop diverse teams, with excellent negotiation and relationship-building capabilities.
  • Strategic Mindset: Demonstrated ability to develop and execute comprehensive procurement and operations strategies.
  • Responsible Rebel: A mindset that challenges conventional thinking in a responsible way, always aiming to improve processes, systems, and outcomes without compromising on ethics, quality, or reliability.
  • Education: Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Advanced degree or certifications in related disciplines are a plus.

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