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Customer Service Representative

2 months ago


Lynn, Massachusetts, United States Penske Transportation Solutions Full time

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the highest level of vehicle preparation.

**Responsibilities**

  • **Greet and Assist Customers**: Provide a warm and welcoming experience for our customers, ensuring they have a great experience as you fuel and wash their vehicles.
  • **Vehicle Readiness Inspections**: Perform thorough inspections to ensure tires, fluids, and other basic maintenance items are completed to the highest standards.
  • **Facility Maintenance**: Help maintain a clean and safe environment for our customers and associates, adhering to all health and safety protocols.
  • **Training and Development**: Participate in ongoing training and coaching to develop your skills in minor repairs, such as tire installation, replacement, and rotation, as well as preventive maintenance repairs.
  • **Additional Tasks**: Complete other projects and tasks assigned by your supervisor to ensure the smooth operation of our facilities.

**Why Penske is a Great Place to Work**

  • **Competitive Compensation**: Enjoy a competitive starting salary and shift premiums.
  • **Career Stability**: Benefit from a stable and secure work environment with opportunities for growth and advancement.
  • **Excellent Benefits**: Enjoy a comprehensive benefits package, including generous time off and a range of health and wellness programs.
  • **Strong Training Programs**: Develop your skills through our advanced vehicle maintenance technology and well-rounded training programs.
  • **Location and Schedule Flexibility**: Enjoy a range of scheduling options and opportunities to work in different locations.

At Penske Transportation Solutions, we pride ourselves on offering a competitive wage and great benefits. This position also offers shift differentials for second and third shifts, as well as weekend work. Additionally, individuals with a current and valid CDL will be eligible for a $2.00/hr rate. We offer ongoing skills training for our maintenance associates, so you can grow your career with us.