Customer Service Representative

6 days ago


Lynn, Massachusetts, United States Hannaford Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Hannaford Supermarkets. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our management team in achieving sales and customer satisfaction goals.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Store Maintenance: Maintain a clean and organized store environment by sweeping floors, cleaning shelves, and restocking merchandise.
  • Inventory Management: Assist with receiving and stocking merchandise, as well as monitoring inventory levels to ensure accurate stock counts.
  • Team Collaboration: Work collaboratively with other team members to achieve sales and customer satisfaction goals, and provide support as needed.
Requirements
  • Communication Skills: Effective communication and customer service skills are essential for this role.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and perform repetitive tasks.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, and weekends.
Preferred Qualifications
  • Customer Service Experience: Previous customer service experience is preferred, but not required.
  • Inventory Management: Experience with inventory management systems and processes is a plus.
  • Teamwork: Ability to work collaboratively with others and provide support as needed.
What We Offer

Hannaford Supermarkets offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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