Technical Support Specialist

6 days ago


Jefferson City, Missouri, United States Wipro Full time
Job Summary

We are seeking a skilled Desktop Support Engineer to join our team at Wipro. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our end-users.

Key Responsibilities
  • Troubleshoot Software and Hardware Issues
  • Provide Tier 2 Support for end-users, resolving technical issues efficiently and effectively.
  • Manage User Accounts using Active Directory, RSA, JIRA, Exchange, and SharePoint.
  • Image and Deploy Laptops to end-users, ensuring seamless onboarding.
  • Offer Remote Support to users, providing timely and effective solutions.
Requirements
  • High School Diploma or Equivalent
  • Healthcare Terminology or IT Background Experience preferred.
  • Strong Communication Skills, with the ability to work independently and as part of a team.
  • Excellent Problem-Solving Skills, with a focus on identifying root causes and developing effective solutions.
  • Ability to Work Under Pressure, remaining calm and productive in fast-paced environments.
Preferred Qualifications
  • Healthcare, Medicare, or Medicare Advantage Experience preferred.
  • Strong Customer Service Background, with a focus on delivering exceptional user experiences.
  • Expert Listening Skills, with the ability to identify customer needs and provide effective issue resolution.


  • Jefferson City, Missouri, United States Stimulus Technologies Full time

    Technical Support Specialist Job OverviewBecome a Part of Our Team as a Technical Support SpecialistStimulus Technologies, a prominent provider of technological solutions for businesses, is in search of a skilled Technical Support Specialist for a hybrid work model. This position allows for remote work with occasional client site visits.About Stimulus...


  • Kansas City, Missouri, United States C4 Technical Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. As a Technical Support Specialist, you will be responsible for providing technical assistance to end-users, resolving technical issues, and ensuring the smooth operation of computer systems.Key ResponsibilitiesProvide technical support to...


  • Jefferson City, Missouri, United States Huber & Associates Full time

    Job SummaryHuber & Associates is seeking a highly skilled Technical Support Specialist to join our team. As a Field Systems Engineer, you will be responsible for providing technical support and desktop management services to our clients in the public and private sectors.Key Responsibilities:Provide technical support for all computer end-user related needs,...


  • Jefferson City, Missouri, United States Oracle Full time

    Job DescriptionLeverage your technical expertise to deliver exceptional support to Oracle customers in the Food and Beverage industry.Key Responsibilities:Provide post-sales support and solutions to customers via phone, email, and electronic means.Resolve technical inquiries and issues related to Oracle's Electronic Support Services.Act as a liaison between...


  • Jefferson City, Missouri, United States Oracle Full time

    Job Title: Senior Technical Support AnalystOracle is seeking a highly skilled Senior Technical Support Analyst to join our Fusion Supply Chain Management / Manufacturing Support team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, resolving complex issues, and collaborating with...


  • Kansas City, Missouri, United States Callruby Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Callruby. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our end-users, troubleshooting complex technical issues, and maintaining the highest level of customer satisfaction.Key...


  • Kansas City, Missouri, United States Desktop & Depot Support Full time

    Position OverviewAre you ready to elevate your career in Information Technology? We are seeking dedicated individuals to fill the role of Desktop Support. This position plays a crucial part in maintaining effective operations for our clients.Role Responsibilities:As a Desktop Support Specialist, you will engage in various tasks that ensure seamless...


  • Jefferson City, Missouri, United States Oracle Full time

    About the RoleWe are seeking a highly skilled Systems Engineer II to join our team at Oracle. As a key member of our Support organization, you will play a critical role in delivering exceptional support and solutions to our global customer base.Key ResponsibilitiesResolve moderately complex technical problems related to interface builds, basic networking,...


  • Kansas City, Missouri, United States Callruby Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Callruby. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our end-users, troubleshooting complex technical issues, and maintaining the overall health of our IT infrastructure.Key...


  • Kansas City, Missouri, United States AutoAlert Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at AutoAlert. As a key member of our customer experience team, you will be responsible for delivering exceptional support to our customers through various channels, including phone, email, and chat.Key ResponsibilitiesHandle inbound customer inquiries and provide timely...


  • Kansas City, Missouri, United States AutoAlert Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at AutoAlert. As a key member of our customer experience team, you will be responsible for delivering exceptional support to our customers through various channels, including phone, email, and chat.Key ResponsibilitiesHandle inbound customer inquiries and provide timely...


  • Kansas City, Missouri, United States H&R Block Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at H&R Block. As a Technical Support Specialist, you will be the single point of contact for all technical support for internal and/or external customers across the entire enterprise.Key ResponsibilitiesProvide technical support by communicating via phone, email, and...


  • Kansas City, Missouri, United States H&R Block Full time

    Job SummaryAs a Technical Support Specialist at H&R Block, you will serve as a single point of contact for internal and external customers, providing technical support and resolving issues in a timely and professional manner. You will work closely with customers, technology services, and management to ensure seamless communication and resolution of technical...


  • Jefferson City, Missouri, United States Nexus Innovations Full time

    About Nexus InnovationsNexus Innovations is a leading provider of innovative solutions for technical building equipment and technical facility management. With a strong focus on progress and innovation, we strive to remain at the forefront of the market.Your RoleAs a Technical Facility Management Specialist, you will serve as the central point of contact for...


  • Kansas City, Missouri, United States Clarivate Full time

    {"About the Role": "We are seeking a highly skilled Technical Support Analyst to join our growing Support Team at Clarivate. As a Technical Support Analyst, you will be the first point of contact for Sierra ILS customers, providing world-class technical support for Innovative hosted and remote, customer-based systems. Your key responsibilities will...


  • Kansas City, Missouri, United States Insight Global Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Help Desk Technician, you will be responsible for providing top-notch support to our clients, ensuring their workstation, printer, and other endpoint hardware are running smoothly.Key Responsibilities:Provide technical support for MS Office...


  • Kansas City, Missouri, United States PRI Global Full time

    Job SummaryAt PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our operations environment, you will be responsible for providing routine technical support and maintenance with a focus on networking technologies.Key ResponsibilitiesProvide technical support and maintenance for our operations...


  • Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Software Support SpecialistComputer Service Professionals, Inc. is seeking a highly skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our software products and services.Key Responsibilities:Investigate and resolve...


  • Kansas City, Missouri, United States Insight Global Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Help Desk Technician, you will be responsible for providing top-notch support to our clients, ensuring their workstation, printer, and other endpoint hardware are running smoothly.Key Responsibilities:Provide technical support for MS Office...


  • Jefferson City, Missouri, United States FCS Financial Full time

    About Us:At FCS Financial, a key player in the nationwide Farm Credit System, we are seeking an Office Support Specialist to become a part of our dedicated team. FCS is recognized as the largest agricultural lending cooperative in the United States. Our Mission:We are on the lookout for individuals who possess a genuine enthusiasm for agriculture, rural...