Technical Support Specialist

3 days ago


Kansas City, Missouri, United States Insight Global Full time
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Help Desk Technician, you will be responsible for providing top-notch support to our clients, ensuring their workstation, printer, and other endpoint hardware are running smoothly.

Key Responsibilities:

  • Provide technical support for MS Office 365 applications, including MS Teams
  • Utilize ServiceNow for ticketing system management
  • Collaborate with business stakeholders to resolve technical issues
  • Contribute to creating diverse and inclusive environments where employees can thrive

About Us:

Insight Global is an equal opportunity/affirmative action employer that values diversity and inclusion. We are committed to creating a workplace where everyone feels welcome and valued.

Requirements:

  • 2+ years of experience in Help Desk/IT Support
  • Proficiency in MS Office 365 applications and ServiceNow
  • Excellent communication and problem-solving skills

What We Offer:

Insight Global offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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