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Sales Administration Specialist

2 months ago

West Memphis, Arkansas, United States EFCO Corp. Full time
Job Overview

At EFCO Corp., we are committed to overcoming challenges, crafting visions, and delivering effective solutions. Our ethos is built on dedication, diligence, and excellence in service. We pride ourselves on fostering strong relationships and leaving lasting impressions.

As a leader in providing safe, reliable, and cost-effective concrete formwork solutions, EFCO specializes in engineering, designing, manufacturing, supplying, and servicing forming and shoring products for concrete construction. Our Core Values—Quality, Innovation, Integrity, and Super Service—are fundamental to our operations and define the high standards we uphold in our professional conduct.


Key Responsibilities

  • Administer District Sales support functions and manage data entry for contracted orders, ensuring compliance with the overall contracting process.
  • Supervise the Territory Manager's utilization of sales tools to maintain accuracy in SalesForce and PP.Net, confirming necessary approvals are secured.
  • Promptly inform customers of relevant information regarding invoices, down payments, security deposits, and lien bond details to facilitate the contracting process.
  • Provide comprehensive administrative support, including answering phone calls, welcoming customers, managing schedules, organizing meetings and events, coordinating travel arrangements, maintaining district files, and assisting district personnel.
  • Manage inventory of office supplies, EFCO Gear, 3D printing materials, and ensure the upkeep of office equipment.
  • Oversee customer accounts receivable, nurturing relationships to ensure timely collections and fulfilling requests for waivers, W-9 forms, and Certificates of Insurance. Maintain detailed collection notes and provide updates for weekly reports.
  • Maintain the customer contact database, ensuring accurate company logos and contact information are up to date.
  • Facilitate training and support for the use of sales tools such as SalesForce, Project Plan, EFCO Online, Invoice Retrieval, and SharePoint.
  • Coordinate pre-employment screenings for potential hires, ensuring all necessary documentation and equipment are prepared prior to their start date.
  • Engage in other job-related duties and special projects, including managing the FORM MARKS mailing list and providing phone support.

Qualifications

  • High school diploma or equivalent required.
  • Experience in sales, collections, or administrative support is advantageous.
  • Exceptional interpersonal and written communication skills, with the ability to prioritize tasks and adapt to changing daily responsibilities.
  • Notary Public certification is mandatory.
  • Proficiency in Microsoft WORD, Excel, and PowerPoint, with a typing speed of 70 words per minute.
  • Familiarity with Outlook or Access is a plus.
  • Detail-oriented with strong numeric and alpha skills, alongside effective filing and recordkeeping capabilities.
  • Ability to work independently while maintaining confidentiality.
  • No travel is required.

Final candidates will be required to pass a post-offer pre-employment physical and drug screen.

EOE

We participate in E-Verify.