Guest Services Coordinator

2 weeks ago


Franklin, Tennessee, United States Williamson Memorial Funeral Home Full time

Guest Services Coordinator

We are looking for a committed Guest Services Coordinator to manage all activities at the primary reception area of our facility. As an essential part of our organization, you will significantly influence the development of our successful enterprise. Acting as the main point of contact for all guests, you will create their first impression of our establishment. The perfect candidate should have a friendly attitude, strong observational skills, and a robust work ethic. It is crucial to be adept at addressing inquiries, offering assistance, and maintaining a guest-focused approach. Your main goal will be to ensure that all guests feel comfortable and valued during their visit, thereby improving their overall experience with our organization.

Key Responsibilities:

  • Coordinating appointments
  • Handling incoming calls
  • Managing electronic correspondence
  • Engaging with prospective clients
  • Overseeing inventory

In addition to excelling in daily operations, you will work closely with the General Manager and lead our promotional efforts, which include planning events, organizing gatherings, and building connections within the local business community.



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