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Morning Guest Service Associate
2 months ago
Nothing Bundt Cakes Brentwood is seeking part-time Morning Guest Service Associates.
As a Guest Service Associate, you will enhance the atmosphere of our bakery, ensuring that every visit is memorable. Your role will involve assisting customers in selecting the perfect cake for their special occasions while ensuring a seamless ordering process. Your warm demeanor will foster a welcoming environment, contributing to a culture of joy and generosity.
- Enjoy a work-life balance with earlier closing hours compared to typical food service roles.
- Flexible scheduling options available.
- Casual dress code: comfortable attire is encouraged.
- Receive discounts on our delicious cakes.
- Engage in a fun and enjoyable work atmosphere.
- Opportunity to build friendships with coworkers.
- Experience the delightful aroma of freshly baked goods.
- Comprehensive training provided to enhance your skills and career growth.
- Participate in community celebrations and events.
Previous experience in customer service is advantageous but not mandatory.
Applicants must be at least 16 years old.
Part-time positions will require 10-15 hours of work each week.
We are specifically looking for Guest Service Associates with morning availability. Shifts will typically fall between 8:30 AM and 4:30 PM from Monday to Saturday, and 10:30 AM to 4:30 PM on Sundays.
Key Responsibilities:
- Warmly greet guests both in-person and over the phone, identifying their needs and interests to provide an exceptional experience.
- Maintain thorough knowledge of our products to inform guests about cake options, pricing, and promotions.
- Recommend additional items such as balloons, candles, and cards to enhance celebrations.
- Efficiently process orders using our point-of-sale system and encourage guests to join our email club for exclusive offers.
- Ensure a clean and organized bakery environment, including routine cleaning and maintenance tasks.
- Restock merchandise and display cases to maintain an appealing presentation.
- Assist in preparing cake decorations and packaging materials as necessary.
- Adhere to all health and safety protocols and company policies, including dress code and hygiene standards.
- Maintain consistent attendance and punctuality.
Core Values of Nothing Bundt Cakes:
- Servant's Heart: Demonstrate reliability and responsiveness, prioritizing the needs of the team and guests.
- Spirit of a Champion: Exhibit pride in your responsibilities and take ownership of your work.
- Genuine Connections: Foster positive relationships with team members and guests through active listening and respectful communication.
Explore our website to discover more about our unique offerings and company culture.