**General Manager

4 days ago


Peoria, Arizona, United States Medical Transportation Management (MTM) Full time
About the Role

We are seeking a highly skilled and experienced General Manager to join our team at Medical Transportation Management (MTM). As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality transportation services to our clients.

Key Responsibilities
  • Collaborate with operations, corporate support departments, and transportation providers to ensure the most effective delivery of transportation services.
  • Act as the internal liaison between departments and clients to ensure compliance with contractual requirements.
  • Oversee contract management, including facilitation of client needs and identification of potential risks.
  • Analyze program needs and productivity, adjusting staffing and resources to ensure cost-effectiveness.
  • Develop and maintain thorough knowledge of MTM Transit departments and compliance programs.
  • Monitor performance of direct reports and provide coaching and guidance.
  • Oversight of Federally mandated Drug and Alcohol program.
  • Perform additional duties as assigned or required.
Requirements
  • High school diploma or G.E.D.
  • At least 7-10+ years of experience managing or providing key leadership support for a large-sized, profitable operations team in a multimillion contract environment.
  • Experience managing a site of 100+ employees.
  • Experience monitoring the delivery of contractual services.
  • Must possess a valid current driver's license.
  • Excellent interpersonal skills and ability to work with a variety of people and job positions.
  • Ability to acquire in-depth knowledge of MTM Transit operations, company policies, and guidelines.
  • Ability to acquire in-depth knowledge of computerized transit routing systems.
  • Data analysis.
  • Exceptional interpretation and problem-solving skills.
  • Ability to schedule, organize, and prioritize multiple tasks.
  • Understanding of budget and cost analysis.
  • Moderate to advanced computer skills.
  • Ability working with data reporting and analytics.
  • Knowledge of ADA, DOT, FTA regulations.
  • Ability to establish key processes and procedures.
  • Ability to maintain high-level confidentiality.
What We Offer
  • Health and Life Insurance Plans.
  • Dental and Vision Plans.
  • 401(k) with a company match.
  • Paid Time Off and Holiday Pay.
  • Maternity/Paternity Leave.
  • Casual Dress Environment.
  • Tuition Reimbursement.
  • MTM Perks Discount Program.
  • Leadership Mentoring Opportunities.

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