Director of Service and Parts Management

6 days ago


Grand Island, Nebraska, United States Anderson Ford of Grand Island Full time
Job Summary

Anderson Ford of Grand Island is seeking a highly skilled and experienced leader to serve as the Executive Director of Fixed Operations. This key role is responsible for driving the success of our Service, Parts, and Body Shop departments, ensuring exceptional customer satisfaction, and achieving business objectives.

Key Responsibilities
  • Leadership and Strategy: Provide visionary leadership to the Fixed Operations team, developing and implementing strategies to drive revenue growth, improve efficiency, and enhance customer experience.
  • Operational Excellence: Oversee the day-to-day operations of the Service, Parts, and Body Shop departments, ensuring seamless execution of processes and procedures.
  • Team Development: Foster a culture of continuous learning and development, empowering team members to achieve their full potential and excel in their roles.
  • Communication and Collaboration: Effectively communicate with the leadership team, department heads, and employees to ensure alignment, transparency, and open communication.
  • Performance Metrics and Analysis: Develop and track key performance indicators (KPIs) to measure departmental performance, identifying areas for improvement and implementing corrective actions.
Requirements
  • Leadership Experience: Proven track record of leadership experience in a similar role, with a strong understanding of the automotive industry and its challenges.
  • Business Acumen: Excellent business acumen, with the ability to analyze complex data, identify trends, and make informed decisions.
  • Communication and Interpersonal Skills: Exceptional communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and stakeholders.
  • Problem-Solving and Adaptability: Strong problem-solving skills, with the ability to adapt to changing circumstances and priorities.
What We Offer
  • Competitive Compensation: A competitive salary and bonus structure, reflecting your experience and qualifications.
  • Professional Development: Opportunities for professional growth and development, including training, mentorship, and education.
  • Collaborative Work Environment: A dynamic and supportive work environment, fostering collaboration, innovation, and teamwork.
  • Employee Benefits: A comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) matching program.


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