Service Coordinator
1 month ago
We are seeking a highly skilled Service Coordinator to join our team at Crane Engineering Sales, LLC. As a Service Coordinator, you will play a critical role in providing sales support for Crane products and services to Account Managers and customers.
Key Responsibilities- Develop and maintain product and product knowledge necessary to service internal and external customers within assigned market.
- Coordinate all assigned internal and external service projects regarding scope, schedule, and budget.
- Prepare project files with equipment manuals and parts lists.
- Review inspection reports findings.
- Prepare and deliver service quotes to customers for field service and in-house repair opportunities.
- Assist customer service team with order entry tasks.
- Obtain credit information to set up new customers.
- Request quotations from vendors, both represented and not.
- Estimate labor for service jobs.
- Assist in margin growth through obtaining discounts and inventory decision-making.
- Supports sales staff with obtaining business.
- High school diploma or equivalent; Associate's degree in a related field preferred.
- Minimum 1 to 3 years related experience and/or training; or equivalent combination of education and experience. Sales experience preferred.
- Ability to be mechanically adept.
- Ability to interact professionally over the phone with a focus on customer service and increasing sales.
- Ability to multi-task in a fast-paced environment.
- Works well under pressure.
- Strong customer service and time management skills.
- Strong written and verbal communication skills.
- Competitive compensation and benefits structure within a values-driven culture.
- Generous paid time off program.
- Comprehensive health insurance coverage.
- 401k with generous company match.
- Continuous learning through our talent learning management system Crane University.
At Crane Engineering Sales, LLC, we value our employees and offer a positive, cohesive work environment. We believe in celebrating a job well done and having fun while doing it.
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Service Coordinator
4 weeks ago
Belleville, Michigan, United States Crane Engineering Sales Inc Full timeJob SummaryWe are seeking a highly skilled Service Coordinator to join our team at Crane Engineering Sales, LLC. As a Service Coordinator, you will play a critical role in providing sales support for Crane products and services to our Account Managers and customers.Key Responsibilities:Develop and maintain product and product knowledge necessary to service...
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Service Coordinator
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Customer Service Specialist
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