Executive Administrative Coordinator
2 weeks ago
Contract Duration: 6 Months
Compensation: $25.56 to $33/hr
Position Summary:
- The Executive Administrative Coordinator is a proactive and driven individual responsible for providing comprehensive support to the Senior Director of the Customer Solutions Department, executing intricate administrative tasks and assisting as needed.
- The Customer Solutions Department encompasses five distinct divisions, including Appeals & Grievances, Member Enrollment Services, Quality Assurance, Outreach & Service, and the Office of Service Excellence.
- This role involves handling sensitive information and necessitates a solid understanding of managed care policies, procedures, and operations, requiring discretion, sound judgment, and professionalism.
Key Responsibilities:
- Oversee and organize the Senior Director's calendar and appointments, acting as the primary liaison for both internal and external stakeholders while fostering professional relationships with a proactive approach.
- Identify administrative challenges that may affect operations and propose effective solutions and strategies.
- Coordinate and plan meetings for the Customer Solutions Department staff.
- Review and implement workflows, processes, and procedures related to general administrative tasks (45%).
- Discern appropriate channels for addressing various issues and concerns.
- Suggest enhancements to administrative systems and maintain confidentiality for the Senior Director.
- Draft important and confidential correspondence and documents that require a comprehensive understanding of departmental operations, policies, and regulations.
- Establish and maintain both confidential and non-confidential files and records (15%).
- Compile and prepare various reports by gathering data and summarizing information in the appropriate format.
- Organize and coordinate on-site and off-site meetings and conferences.
- Prepare agendas and manage attendee registrations.
- Arrange travel logistics as necessary (15%).
- Provide general support and customer service to both internal and external stakeholders, addressing ad-hoc requests, inquiries, and routing them to the appropriate personnel for follow-up.
- Collaborate regularly with administrative staff (15%).
- Perform additional duties as assigned (10%).
Required Qualifications:
- High School Diploma or equivalent.
Preferred Qualifications:
- Associate's Degree.
Experience Required:
- 0-2 years of substantial administrative experience supporting senior-level personnel.
Essential Skills:
- Proficient in Microsoft Word and Excel, with a typing speed of 40 words per minute.
- Familiarity with standard office equipment (fax, copier, computer, phone, etc.).
- Strong written and verbal communication skills are crucial.
- Able to interact effectively with a diverse range of individuals, both within and outside the organization.
- Excellent organizational skills with the ability to take initiative, follow through, and meet multiple deadlines.
- Capable of prioritizing tasks and managing multiple assignments in a fast-paced, confidential environment.
Benefits:
- Medical, Vision, and Dental Insurance Plans.
- 401k Retirement Fund.
About GTT, LLC:
- GTT, LLC is dedicated to making a significant impact on underserved communities by providing access to quality healthcare. As a transformative organization, we embrace innovative ideas that enhance our processes for the benefit of our members.
- We seek dynamic professionals who are passionate about serving communities in need and excel in implementing effective business processes.
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