Housekeeping Operations Specialist
6 days ago
About LTD Hospitality Group
LTD Hospitality Group is a leading hotel development and management company with over 30 years of experience in delivering superior hotel experiences. Our company culture is built on the values of people, relationships, and opportunities, and we are committed to investing in our associates to ensure their growth and success.
Job Summary
We are seeking a highly motivated and strategic Housekeeping Operations Specialist to join our team at the Element Arundel Mills in Hanover, Maryland. As a key member of our housekeeping department, you will be responsible for ensuring that our hotel meets the highest standards of quality, service, and cleanliness.
Key Responsibilities
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Investigate complaints about service and equipment, and take corrective action.
- Recommend changes to improve service and increase operational efficiency.
- Confer with staff to resolve performance and personnel problems, and to discuss company policies.
- Understand the implications of new information for both current and future problem-solving and decision-making.
- May have supervisory responsibilities, including coaching and counseling.
- Talk to others to convey information effectively.
Requirements
- Have thorough knowledge of emergency procedures.
- Ability to lead others.
- Requires good communication skills, both verbal and written.
- Excellent attention to detail.
- Good time management skills.
- Must be able to move luggage, packages, or furniture weighing up to 30 pounds.
Benefits
- Medical, dental, vision, and 401(k) with company match.
- Voluntary short-term life and accidental death insurance.
- Hotel discounts.
- Paid time off.
- Training and development opportunities.
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