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Housekeeping Quality Assurance Specialist
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Charlottesville, Virginia, United States LTD Hospitality Full timeAbout the RoleLTD Hospitality Group is a leading hotel development and management company with a strong commitment to delivering exceptional guest experiences. We are seeking a highly skilled and detail-oriented individual to join our team as a Housekeeping Inspector at the Element Arundel Mills in Hanover, Maryland.Key ResponsibilitiesConduct thorough...
Housekeeping Inspector
2 months ago
Staybridge Suites Charlottesville Airport is seeking a highly motivated and strategic leader to join our team as a Housekeeping Inspector. As a key member of our hotel operations team, you will be responsible for ensuring that our housekeeping department meets the highest standards of quality and efficiency.
Key Responsibilities:- Inspect and Evaluate the physical condition of our facilities to determine the type of work required.
- Investigate Complaints about service and equipment, and take corrective action to ensure guest satisfaction.
- Recommend Changes to improve service and increase operational efficiency.
- Confer with Staff to resolve performance and personnel problems, and to discuss company policies.
- Lead by Example and demonstrate a passion for delivering exceptional guest experiences.
- Supervise and Coach team members to ensure they have the skills and knowledge needed to succeed.
- Communicate Effectively with colleagues and guests to convey information and resolve issues.
- Thorough Knowledge of emergency procedures and hotel operations.
- Leadership Skills to motivate and inspire team members.
- Excellent Communication Skills, both verbal and written.
- Attention to Detail to ensure high standards of quality and cleanliness.
- Time Management Skills to prioritize tasks and meet deadlines.
- Ability to Lift up to 30 pounds to move luggage, packages, or furniture.
- Medical, Dental, Vision, and 401(k) with Company Match
- Voluntary Short-Term Disability Insurance
- Life and Accidental Death Insurance
- Hotel Discounts
- Paid Time Off
- Training and Development Opportunities