Housekeeping Associate

6 days ago


Charlottesville, Virginia, United States The Boar's Head Resort Full time

Job Summary:

The Boar's Head Resort is seeking a highly skilled and detail-oriented Room Attendant to join our Operations team. As a key member of our housekeeping staff, you will be responsible for ensuring that all guest rooms and areas are cleaned and set according to our high standards.

Key Responsibilities:

  • Cleaning and Resetting Guest Rooms: Clean and reset all vacant guest rooms following each day's schedule board, including washing linens, making beds, dusting furniture, mopping floors, cleaning bathrooms, restocking amenities, and trash disposal.
  • Double Checking Rooms: Double check the rooms utilizing a list of standards for all rooms reset.
  • Guest Safety and Confidentiality: Ensure the safety of all guests' private and confidential information and personal items.
  • Reporting Issues: Report any faulty utilities or damage to rooms to supervisor and maintenance facility.
  • Additional Duties: Clean guest areas, banquet rooms, hallways, lobbies, etc. as needed, and contribute to overall resort team goals by completing additional duties as assigned.

Requirements:

  • Ability to Work Independently: Ability to work independently and as part of a team to achieve daily room resetting goals.
  • Rotational Shifts: Ability to work 5-7 days per week, in rotational shifts, including weekends and holidays as needed.
  • Cleaning Capacity: Ability to clean up to 16 guest rooms per day.
  • Attention to Detail: Proven ability to perform job functions with attention to detail, speed, and accuracy.
  • Prioritization and Organization: Prioritize and organize tasks to meet deadlines and ensure a high level of quality.
  • Guest Service: Understand guests' service needs and solve them proactively.
  • Previous Experience: Previous experience in Housekeeping, preferably at a Forbes-rated or AAA 4 Diamond property is desirable.


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