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Patient Service Representative

2 months ago


San Francisco, California, United States Granger Medical Full time
Job Summary

Granger Medical Clinic is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.

Key Responsibilities
  • Greet patients and visitors in a courteous and professional manner
  • Answer and direct phone calls, responding to patient inquiries and concerns
  • Schedule appointments and manage patient flow
  • Process patient registration and demographic information
  • Communicate with patients, physicians, and staff regarding appointment scheduling and other needs
  • Perform various administrative tasks, including data entry and record-keeping
Requirements
  • High school diploma or equivalent required
  • Previous medical billing or office experience preferred
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of medical software
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance