Patient Service Representative
2 days ago
At Scripps Health, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at the Scripps Coastal Medical Center in Encinitas. As a Patient Service Representative, you will play a critical role in creating a positive experience for our patients by providing exceptional customer service and ensuring accurate and efficient registration processes.
Key Responsibilities:- Interact with patients and providers to gather information for accurate registration
- Assign Medical Record Numbers, schedule appointments, collect payments, and manage check-in and check-out processes
- Respond to customer billing and payment inquiries
- Effectively manage the registration process, including identification verification, demographic and insurance information, and end-of-day reporting
- Schedule and confirm appointments, enter insurance information, and initiate referrals/authorizations
- Proficiency in computer applications, excellent mathematical skills, and ability to handle monies
- Excellent communication and customer service skills
- Strong organizational and analytical skills, with ability to identify and solve problems
- Preferred qualifications: 1 year of experience in customer service or a healthcare/medical office environment
Scripps Health is a not-for-profit health system based in San Diego, California. We are committed to delivering high-quality, patient-centered care and are recognized as one of the top healthcare systems in the country. As a Patient Service Representative at Scripps Health, you will be part of a team that is dedicated to making a positive impact on the lives of our patients and communities.
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Patient Service Representative
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San Diego, California, United States The E.W. Scripps Company Full time{"title": "Patient Service Representative", "content": "Key ResponsibilitiesInteract with patients and providers to gather information for accurate registration and appointment scheduling.Collect and verify patient demographic and insurance information.Process payments and manage the check-in and check-out process.Schedule and confirm appointments, and...
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