Patient Service Representative

3 days ago


San Diego, California, United States Allergy Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Allergy Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Register patients, answer phone calls, and prepare the office for the day
  • Schedule patient appointments, collect payment, and post charges
  • Balance daily transactions, reconcile encounters, and prepare deposit slips
  • Ensure proper posting of charges, maintain accurate records, and comply with HIPAA guidelines
  • Facilitate physician requests, maintain patient confidentiality, and assist with other front office duties as needed
Requirements
  • High school diploma required; minimum of two years of experience in a medical office or customer service position
  • Proven success asking for payment, making change, and balancing a cash drawer
  • Working knowledge of basic managed care terminology and practices
  • Familiarity with scheduling and rearranging appointments effectively
  • Comfortable using email, word processing, and interacting with Internet applications
  • Working knowledge of practice management and electronic health record software (GE Centricity a plus)
What We Offer

As a Patient Service Representative at Allergy Partners, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional patient care and administrative support to our healthcare team. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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