Patient Service Representative
4 weeks ago
Impact Lives, Impact Community
Family Health Centers of San Diego (FHCSD) is a leading provider of exceptional healthcare services to underserved communities. As a Patient Service Representative, you will be the first point of contact for patients, registering them, and placing their information into our electronic record keeping system.
Responsibilities:
- Effectively manage the patient check-in and check-out process, including identification verification, demographic and insurance updates, and form completion.
- Collect specified co-pays and payments from patients, screen for eligibility, and provide financial assistance when necessary.
- Follow policies and procedures for collecting and handling cash.
- Ensure accurate and timely entry of patient information into the Electronic Health Record.
- Confirm, request, and process referrals and authorizations for specialty services.
- Contact patients to schedule appointments and make reminder/recall notifications.
- Respond to customer billing and payment inquiries, escalating issues as needed.
- Display a proactive approach to customer service, listening to patients, and identifying their needs.
- Perform general clerical duties, such as scanning information, tracking data, and receiving correspondence.
Requirements:
- High School diploma or GED equivalent required.
- Medical Assistant Certification, CNA certification, or Medical Terminology course preferred.
- 1-year experience in community healthcare preferred.
- Bilingual English/Spanish preferred.
Rewards:
- Competitive Salary with Excellent Benefits.
- Retirement Plan with Employer Match.
- Paid Time Off, Extended Sick Leave, and Paid Holidays.
- Medical/Dental/Vision/FSA/Life Insurance.
- Employee Discounts and Wellness Programs.
FHCSD is committed to providing accessible healthcare services to our community. As a Patient Service Representative, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.
-
Patient Service Representative
4 weeks ago
San Diego, California, United States Imaging Healthcare Full timeJob Title: Patient Service Representative - North CountyJob Summary: We are seeking a Patient Service Representative to join our team at Imaging Healthcare. As a Patient Service Representative, you will be responsible for engaging with patients, interacting with referring physician offices, and working closely with clinical staff to provide an outstanding...
-
Medical Assistant/Patient Service Representative
4 weeks ago
San Diego, California, United States Family Health Centers of San Diego Full timeJob SummaryWe are seeking a highly skilled and compassionate Medical Assistant/Patient Service Representative to join our team at Family Health Centers of San Diego. As a key member of our community health team, you will play a vital role in providing exceptional patient care and support services.Key ResponsibilitiesAttend in-services and complete make-up...
-
Patient Service Representative
4 weeks ago
San Diego, California, United States Scripps Health Full timeKey Responsibilities:Provide exceptional customer service to patients and providers, ensuring accurate registration and appointment scheduling.Manage the check-out process, including identification verification, demographic and insurance information, and end-of-day reporting.Initiate and validate referrals/authorizations, and respond to customer billing and...
-
Patient Service Representative
1 month ago
San Marcos, California, United States Metis Practice Solutions Full timeJob Title: Patient Service RepresentativeWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Metis Practice Solutions. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.Key Responsibilities:Manage...
-
Patient Service Coordinator
4 weeks ago
San Diego, California, United States The E.W. Scripps Company Full timeAt Scripps Health, you will experience the pride, support, and respect of an organization that has been recognized for its commitment to excellence. You'll be part of a team dedicated to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in creating a positive experience for our patients. Your...
-
Client Service Representative
1 month ago
San Diego, California, United States VCA Animal Hospitals Full timeClient Service RepresentativeVCA Animal Hospitals is seeking a highly skilled and compassionate Client Service Representative to deliver exceptional patient care and customer service.Key Responsibilities:Provide exceptional customer service to clients and their petsSchedule and confirm appointmentsPlace outbound calls for follow-ups and prospective...
-
Patient Service Coordinator
1 month ago
San Diego, California, United States Physical Rehabilitation Network Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at PRN Physical Therapy. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to ensure a seamless experience for our patients.Key ResponsibilitiesPatient...
-
Service Representative
4 weeks ago
San Diego, California, United States Kaiser Permanente Full timeJob SummaryWe are seeking a highly skilled Service Representative to join our team at Kaiser Permanente. As a Service Representative, you will be the first point of contact for our members and patients, providing exceptional customer service and ensuring a smooth registration process.Key ResponsibilitiesCustomer Service: Provide greeting, navigation, and...
-
Patient Services Representative II
1 month ago
San Francisco, California, United States Sutter Health Full timeJob Title: Patient Services Representative IIWe are seeking a highly skilled and organized Patient Services Representative II to join our team at Sutter Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and families.Job Summary:The Patient Services Representative II will...
-
Service Representative
4 weeks ago
San Diego, California, United States Kaiser Permanente Full timeJob SummaryWe are seeking a highly skilled and customer-focused Service Representative to join our team at Kaiser Permanente. As a Service Representative, you will be the first point of contact for our members and patients, providing exceptional service and support in a fast-paced environment.Key ResponsibilitiesCustomer Service: Provide excellent customer...
-
Customer Service Representative
1 month ago
San Diego, California, United States Innovation At Work Full timeJob Title: Call Center RepresentativeAt Innovation At Work, we are seeking a highly skilled Call Center Representative to join our team.Job Summary:We are looking for a professional and courteous Call Center Representative to handle incoming calls, provide excellent customer service, and ensure a positive experience for our clients.Key...
-
Patient Service Coordinator
4 weeks ago
San Diego, California, United States The E.W. Scripps Company Full timeThis is a Casual position (per diem, non-benefitted) with a varied day shift schedule located at our hospital. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why work with us? AWARD-WINNING WORKPLACE: Made Becker's 150 Top Places to Work for 2024 Recognized by...
-
Patient Service Representative
4 weeks ago
San Luis Obispo, California, United States Allergy Partners Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Allergy Partners. In this role, you will be responsible for providing exceptional customer service to patients, answering phone calls, scheduling appointments, and managing front office operations.Key ResponsibilitiesCustomer Service: Answer...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States Randstad Full timeJob Title: Customer Service RepresentativeOur client, a leading healthcare company, is seeking a skilled and experienced Customer Service Representative to join their team in San Diego, CA. This is a fully onsite position with a 6-month assignment, with potential to extend based on performance and attendance.Handle high volume incoming calls from members....
-
Customer Service Representative
3 weeks ago
San Diego, California, United States TGS Global Full timeAs a Customer Service Representative at Columbia Care, you will provide exceptional customer care by guiding and educating patients with medical marijuana needs. Your role will involve ensuring all intake forms and paperwork are completed correctly and entered into our database. You will also confirm patient purchase limits and promote our products while...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States Sato Service Llc Full timeUnlock Your Sales Potential with Sato Service LlcWe're seeking a driven and self-motivated Spanish Language Expert to join our team as a Customer Service Representative. As a key member of our sales team, you'll be responsible for delivering persuasive product presentations and virtual demos to showcase key features and benefits.Key Responsibilities:Deliver...
-
Patient Rights Advocate
1 month ago
San Diego, California, United States Jewish Family Service Full timeJob Title: Patient Rights AdvocateAt Jewish Family Service of San Diego, we are seeking a highly motivated and compassionate Patient Rights Advocate to join our team. As a Patient Rights Advocate, you will play a critical role in ensuring that clients receiving behavioral health services are treated with dignity and respect.Key Responsibilities:Deliver...
-
Bilingual Customer Service Representative
4 weeks ago
San Diego, California, United States Manpower San Diego Full timeJob Title: Bilingual Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at Manpower San Diego. As a key member of our call center team, you will be responsible for providing exceptional customer service to our patients and customers in a fast-paced and...
-
Patient Service Representative
1 month ago
San Luis Obispo, California, United States Allergy Partners Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Allergy Partners. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, answering phone calls, scheduling appointments, and managing patient records.ResponsibilitiesAnswer...
-
Customer Service Representative
1 month ago
San Diego, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be the face of our company, providing a fun and exciting environment for our customers while taking orders. You will uphold and represent a rock-solid brand image, multitasking in a competitive and fast-paced work environment.Responsibilities:Provide...