Hospitality Services Supervisor
2 weeks ago
At Northwestern Memorial Healthcare, we prioritize a patient-centered approach that enhances our workplace culture. Our commitment to exceptional healthcare sets us apart as a leader in the industry. As a vital member of our team, you will contribute to our mission of improving healthcare quality across the organization.
The Hospitality Services Supervisor embodies the mission, vision, and values of Northwestern Medicine, adhering to our Code of Ethics and Corporate Compliance Program, while ensuring compliance with all relevant policies, procedures, and regulatory standards.
Key Responsibilities:
- Assist the Hospitality Manager in upholding high standards of service by keeping them informed about the condition of all assigned areas, while training, supervising, and motivating department staff to ensure all tasks are completed efficiently.
- Provide leadership to hourly employees in their roles within the Hospitality department across various locations.
- Collaborate closely with Admissions to ensure that hospitality services are provided from patient admission through discharge, ensuring that all guests recognize the hospitality presence upon entering the facility.
Qualifications:
- One to two years of experience in a related role.
- High school diploma or equivalent (GED).
Northwestern Memorial Healthcare is an equal opportunity employer and does not discriminate in hiring or employment based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
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