Room Service Supervisor

1 week ago


Lake Geneva, United States Grand Geneva Resort Full time

Exciting Career Opportunity at Grand Geneva Resort

We are seeking a highly skilled and experienced Room Service Supervisor to join our team at Grand Geneva Resort. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.

About the Role:

The successful candidate will be responsible for managing restaurant operations, training staff, maintaining inventory, enforcing standards, and staying updated on industry trends. This is an excellent opportunity for a motivated and customer-focused individual to take their career to the next level.

Key Responsibilities:

  • Oversee restaurant operations and promotions to drive revenue growth and enhance guest satisfaction
  • Train and develop staff to ensure exceptional service standards and wine etiquette
  • Supervise staff, schedule shifts, and provide coaching to ensure seamless service delivery
  • Maintain inventory, cleanliness, and menu consistency to ensure a high-quality guest experience
  • Stay informed about food and beverage trends to drive innovation and excellence

Requirements:

  • Proven experience in beverage management and supervision, with a strong background in hospitality
  • Previous experience in bartending and serving, with a focus on delivering exceptional customer service
  • Bartender's certificate or equivalent qualification
  • Passion for hospitality and customer service, with a focus on creating lasting memories for our guests
  • Ability to work under pressure in a fast-paced environment, with a flexible schedule including weekends and holidays

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and a positive work environment
  • Free meals during shifts crafted by our culinary experts
  • Discounts on golf, skiing, dining, and spa services
  • Low-cost hotel room stays
  • Access to WELL Spa Gym at a reduced rate


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