Hospital Host/Hostess

7 days ago


Geneva, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

We are seeking a highly skilled and detail-oriented Host/Hostess to join our team at Northwestern Memorial Healthcare. As a Host/Hostess, you will play a critical role in ensuring the highest level of patient satisfaction and comfort in our dining services.

Key Responsibilities
  • Meal Tray Service: Serves the correct patient tray, confirmed by the diet report, to the correct patient 100% of the time.
  • Meal Tray Preparation: Accurately prepares patient meal trays, ensuring that all necessary items are included and that the trays are presented in a clean and organized manner.
  • Patient Interaction: Provides excellent customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Sanitation and Safety: Maintains a clean and safe environment, adhering to all relevant policies and procedures related to food handling and sanitation.
  • Inventory Management: Inventories and fills floor stock to par level, ensuring that all necessary supplies are available when needed.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: One year of relevant experience in customer service, food service, retail, or healthcare.
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and strong attention to detail.


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