Client Service Director
1 week ago
Kennedy Jenks Consultants is seeking a seasoned Client Service Director to lead our thriving Public and Private sector water and wastewater practice throughout the US. As a key member of our dynamic engineering practice, you will be responsible for growing our business through strong client relationships, team building, and leadership capabilities.
Key Responsibilities:- Develop and execute business growth strategies to expand our service offerings and client base.
- Build and maintain strong relationships with existing clients and identify new opportunities for growth.
- Lead and motivate teams to deliver exceptional client service and project results.
- Manage key and strategic projects from planning to construction, ensuring timely and within-budget delivery.
- Collaborate with internal leaders to develop and implement strategic plans for business growth and staff development.
- Develop and maintain a deep understanding of the local market, industry trends, and client needs.
- Travel to client and project sites to provide exceptional client service and support.
- Minimum 15 years of experience in the water and wastewater industry, with a strong understanding of local market trends and client needs.
- Proven track record of business growth, team leadership, and client relationship management.
- Strong technical knowledge of water and wastewater engineering, with a focus on innovative solutions and sustainable practices.
- Excellent communication, writing, and editing skills, with the ability to develop and deliver compelling business proposals and presentations.
- BS or MS in Civil, Chemical, Environmental, or similar engineering field, with a PE license or ability to obtain immediately.
- Valid driver's license and acceptable driving record.
Salary range for this position is anticipated to be $120,000 to $235,000, and may vary based upon education, experience, qualifications, licensure/certifications, and geographic location. Benefits summary: Medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.
Kennedy Jenks Consultants is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.
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