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Senior Director, Client Services
2 months ago
We're seeking a seasoned Senior Account Director to lead our relationship with a prominent creative technology giant. As a key member of our cross-functional team, you'll drive innovative work and lead global agency partnerships. Your expertise in social media marketing and business growth will be instrumental in delivering exceptional results for our client.
This is a unique opportunity to shape the future of social media advertising for a forward-thinking tech brand. You'll collaborate closely with senior clients and internal teams to develop and execute strategies that drive key client outcomes.
Key Responsibilities- Lead a $5-10M+ book of business with expertise in multi-social channel marketing and innovation.
- Develop and execute global execution and deliverables.
- Build deep thought partnerships with clients from coordinator to CMO, articulating their unexpressed needs and big dreams.
- Identify and unlock opportunities for profitable growth in revenue & relationships.
- Lead cross-functional teams with strong and thoughtful leadership, creating an ownership and accountability culture.
- Proactively travel to meet with clients IRL.
- Make sound business decisions and manage competing priorities.
- Develop and maintain annual, quarterly and monthly revenue forecasts and projections.
- Manage pipeline, revenue, contracts, invoicing, profitability and customer satisfaction to meet or exceed established goals.
- 15+ years experience in an account services/marketing role with at least 10 years in a management role.
- Deep social media expertise.
- Demonstrated ability to develop marketing strategies, plans and programs in social media and brand marketing.
- Experience and examples in building, managing and motivating a high performing team.
- Measurable client growth and retention track record.
- Highly developed skill in communication, polish and presence.
- Skilled partner to top-level client executives.
- Facility setting and holding boundaries and leading difficult conversations.
- Very high levels of flexibility and creativity for solving problems.
- Proven new business or revenue generation experience (both outbound and inbound).
- Intense desire to excel in an entrepreneurial, collaborative environment.
- Exceptional organizational skills.
- Kind, loving and JOYFUL.
We pride ourselves on competitive salaries and pay equity across the company. We welcome open and honest conversations about compensation in all of our initial calls. We look forward to meeting you.
