Senior Director, Client Services
1 day ago
We're seeking a seasoned Senior Director, Client Services to lead our client relationships and drive business growth. As a key member of our team, you'll be responsible for developing and executing strategic plans to meet and exceed client objectives.
With a strong background in account services and marketing, you'll possess a deep understanding of social media advertising and its potential to drive key client outcomes. Your expertise will enable you to build and maintain strong relationships with clients, from coordinator to CMO, and inspire cross-functional teams with your leadership and vision.
Key Responsibilities- Lead client relationships and develop strategic plans to meet and exceed client objectives.
- Drive business growth through innovative social media advertising strategies and tactics.
- Build and maintain strong relationships with clients, from coordinator to CMO.
- Lead cross-functional teams to deliver high-quality work and meet client expectations.
- Develop and maintain annual, quarterly, and monthly revenue forecasts and projections.
- Manage pipeline, revenue, contracts, invoicing, profitability, and customer satisfaction to meet or exceed established goals.
- 15+ years of experience in an account services/marketing role with at least 10 years in a management role.
- Deep social media expertise and ability to develop marketing strategies, plans, and programs in social media and brand marketing.
- Experience and examples in building, managing, and motivating high-performing teams.
- Measurable client growth and retention track record.
- Highly developed skill in communication, polish, and presence.
- Skilled partner to top-level client executives.
- Facility setting and holding boundaries and leading difficult conversations.
- Very high levels of flexibility and creativity for solving problems.
- Proven new business or revenue generation experience (both outbound and inbound).
- Intense desire to excel in an entrepreneurial, collaborative environment.
- Exceptional organizational skills.
- Kind, loving, and JOYFUL.
Movers+Shakers is a creative agency that's pushing the boundaries of social media advertising. We're a team of innovators, thinkers, and doers who are passionate about helping our clients succeed. We're proud of our work and our culture, and we're looking for like-minded individuals to join our team.
We're committed to providing a positive and supportive work environment that fosters creativity, collaboration, and growth. If you're a motivated and talented individual who is passionate about social media advertising and client relationships, we'd love to hear from you.
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