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Payment Processing Specialist

2 months ago

Irvine, California, United States TTEC Full time

About the Role:

We're seeking a skilled Payment Processing Specialist to join our team at TTEC. As a key member of our customer experience team, you'll play a vital role in ensuring seamless payment processing for our clients.

Key Responsibilities:

  • Update customer account information to ensure accurate payment processing
  • Prepare and process incoming payments in a timely and efficient manner
  • Process exceptions, credit card denials, incomplete applications, and incomplete transponder requests

Requirements:

  • 6 months or more of bank teller or finance experience
  • High school diploma or equivalent
  • Strong product knowledge and ability to explain it to customers
  • Computer experience and proficiency in relevant software

What We Offer:

  • A supportive and inclusive work environment that fosters career growth and development
  • A competitive base wage starting at $17.64 per hour
  • A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives

About TTEC:

TTEC is a global company dedicated to delivering exceptional customer experiences through a combination of humanity and technology. We're proud to be an equal opportunity employer and strive to create a diverse and inclusive workforce that reflects the communities we serve.