Office Manager
4 weeks ago
Job Summary:
We are seeking an experienced Office Manager to join our team at Floor Coverings International of Midtown STL. As an Office Manager, you will play a key role in the growth and expansion of our local franchise.
Key Responsibilities:
- Customer Management: Develop trust with customers by living our Core Values all day and every day. Create raving fans by providing extra-mile service.
- Appointment Scheduling: Convert leads to appointments by scheduling appointments for the sales team.
- Proposal Follow-up: Follow up on open proposals as needed.
- Office Organization: Keep the showroom and office organized and presentable.
- Marketing: Assist in the development, management & delivery of local marketing tactics.
- Operations: Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
- Financials: Accurately update QuickBooks daily for all income and expenses.
Requirements:
- Excellent customer service skills
- Strong communication skills, particularly over the phone
- Organized, detail oriented, and able to multi-task
- Experienced in bookkeeping using QuickBooks is a plus
- Able to work independently without supervision
About Us:
Floor Coverings International of Midtown STL is a franchise of Floor Coverings International, the #1 mobile flooring company in North America. We offer a unique shop-at-home model that allows customers to get perfect new floors without leaving their home.
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