Office Manager

4 weeks ago


Ballwin, Missouri, United States Floor Coverings International of Midtown STL Full time

Job Summary:

We are seeking an experienced Office Manager to join our team at Floor Coverings International of Midtown STL. As an Office Manager, you will play a key role in the growth and expansion of our local franchise.

Key Responsibilities:

  • Customer Management: Develop trust with customers by living our Core Values all day and every day. Create raving fans by providing extra-mile service.
  • Appointment Scheduling: Convert leads to appointments by scheduling appointments for the sales team.
  • Proposal Follow-up: Follow up on open proposals as needed.
  • Office Organization: Keep the showroom and office organized and presentable.
  • Marketing: Assist in the development, management & delivery of local marketing tactics.
  • Operations: Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
  • Financials: Accurately update QuickBooks daily for all income and expenses.

Requirements:

  • Excellent customer service skills
  • Strong communication skills, particularly over the phone
  • Organized, detail oriented, and able to multi-task
  • Experienced in bookkeeping using QuickBooks is a plus
  • Able to work independently without supervision

About Us:

Floor Coverings International of Midtown STL is a franchise of Floor Coverings International, the #1 mobile flooring company in North America. We offer a unique shop-at-home model that allows customers to get perfect new floors without leaving their home.



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