Customer Relations Specialist

2 weeks ago


Springfield, Illinois, United States Corporation Service Company Full time

Position Overview:
The Client Service Representative - Account Specialist plays a crucial role in ensuring exceptional service delivery to our clients. This position is open to candidates across the United States, offering flexibility for both onsite and remote work arrangements.

About Us:
At Corporation Service Company, we pride ourselves on being a collaborative team dedicated to enhancing global business operations and supporting our local communities. Our commitment to service excellence and continuous improvement drives our success.

Key Responsibilities:
As a Client Service Representative (Account Specialist), you will be responsible for:

  • Delivering outstanding customer service to both internal and external stakeholders.
  • Promptly addressing customer inquiries through various communication channels.
  • Organizing workflows to align with customer timelines and requirements.
  • Performing data entry of client information and managing electronic document filing and retrieval.
  • Efficiently navigating multiple databases to provide accurate information.
  • Ensuring thorough follow-up on all customer interactions.
  • Conducting research and analysis of legal documents as needed.
  • Identifying and recommending process enhancements to improve service delivery.
  • Maintaining and expanding existing customer relationships through exceptional service and proactive offerings.

Qualifications:
To be successful in this role, candidates should possess:

  • A minimum of 3 years of experience in customer service or administrative roles.
  • A proactive and energetic approach, thriving in a dynamic, team-oriented environment.
  • Strong multitasking abilities with meticulous attention to detail.
  • Proven capability to manage multiple projects effectively.
  • Excellent prioritization and time management skills, along with adept problem-solving abilities.
  • The ability to work independently with minimal supervision.
  • Strong computer proficiency, with the ability to synthesize information from various sources quickly and accurately.
  • Exceptional verbal and written communication skills.

Additional Information:
Candidates must be eligible to work in the country without sponsorship. Our organization is committed to fostering a diverse and inclusive environment where every employee feels valued. We provide comprehensive support to colleagues with disabilities, ensuring they have the necessary resources to excel in their roles.

Disclaimer:
The information provided above outlines the general nature and level of work performed by employees in this position. It is not intended to encompass all duties, responsibilities, and qualifications associated with the role.



  • Springfield, Illinois, United States Bug Zero Full time

    Client Relations / Inside Sales Specialist At Bug Zero, we have dedicated over 30 years to the Pest Control industry, driven by our passion for excellence in service. Our mission revolves around safeguarding our clients' homes and businesses while fostering strong relationships. As a Client Relations Specialist, you will spend the majority of your time...


  • Springfield, Illinois, United States CSC Full time

    Position Overview:As a Client Engagement Associate, you will play a crucial role in ensuring that our clients receive top-notch support and service. Key Responsibilities:- Deliver exceptional customer service to both internal and external stakeholders.- Address customer inquiries promptly through various communication channels.- Organize and manage workflow...


  • Springfield, Illinois, United States Southern Illinois University School of Medicine Full time

    Job SummaryThe Labor Relations Specialist will play a key role in maintaining positive labor relations and ensuring compliance with collective bargaining agreements. This position will investigate and resolve employee grievances, negotiate labor agreements, and provide guidance to supervisors on labor laws and regulations.Key ResponsibilitiesLabor...


  • Springfield, Illinois, United States Autoland Toyota Chrysler Jeep Dodge Ram Full time

    Position OverviewAt Autoland Toyota Chrysler Jeep Dodge Ram, we prioritize a workplace where every customer is treated with utmost respect and integrity. Our team members are our greatest asset, and we foster an environment that encourages growth through collaboration, creativity, and dedication.Are you passionate about the automotive industry and eager to...


  • Springfield, Illinois, United States Autoland Toyota Chrysler Jeep Dodge Ram Full time

    Position OverviewAt Autoland Toyota Chrysler Jeep Dodge Ram, we prioritize a workplace where every customer is treated with utmost respect and integrity. Our employees are our greatest asset, and we foster an environment that encourages growth through collaboration, creativity, and hard work.Are you passionate about cutting-edge technology and innovative...


  • Springfield, Illinois, United States Abacus CPAs Full time

    Position OverviewClient Relations Specialist – Company: Abacus CPAs, LLCLocation: Springfield, MOThis role requires in-office attendance.Employment Type: Full-time, 40 hours per week, Monday to Friday, 8 am – 5 pm. Overtime may be necessary during peak periods.Compensation: $17-$19/hourBenefits: 401K, Dental, Vision, and Life InsuranceRole Summary:As a...


  • Springfield, Illinois, United States Hertz Full time

    Customer Experience Specialist - Counter We are seeking a dedicated and passionate Customer Experience Specialist to join our team at Hertz. In this role, you will be the primary point of contact for our valued customers, ensuring they receive exceptional service and support throughout their rental experience. Responsibilities: Provide outstanding customer...


  • Springfield, Illinois, United States Expedia Partner Solutions Full time

    About the Role:The Customer Experience Specialist is a key member of the Expedia Partner Solutions team, responsible for delivering exceptional customer service to our travelers. This role requires a high level of professionalism, attention to detail, and effective communication skills.Key Responsibilities:Lead the resolution of customer issues in a timely...


  • Springfield, Illinois, United States Gold Mountain Communications Full time

    Position OverviewAre you interested in becoming a vital member of the team at Gold Mountain Communications as a Customer Engagement Specialist? In this role, you will be instrumental in delivering outstanding customer support and ensuring that clients have an enjoyable experience.We are on the lookout for individuals who are enthusiastic about fostering...


  • Springfield, Illinois, United States FedEx Full time

    Job SummaryWe are seeking a highly skilled Customs Trade Specialist to join our team at FedEx Logistics. As a key member of our operations team, you will be responsible for coordinating the documentation required by US Customs and Government Agencies for the entry of goods into the US on behalf of importers.Key ResponsibilitiesCoordinate with importers to...


  • Springfield, Illinois, United States Expedia , Inc. Full time

    Position: Senior Customer Support SpecialistLocation: United States - Missouri - SpringfieldOverview:As a Senior Customer Support Specialist, you will tackle the most challenging and high-profile service inquiries at Expedia, Inc. Your role is crucial in ensuring that our travelers' urgent issues are addressed swiftly and effectively. You will engage with...


  • Springfield, Illinois, United States CSC Full time

    Position: Client Service Representative - Account SpecialistLocation: Any US Location (Onsite or Remote)Schedule: Monday - Friday, 9am-6pm CST / 7am-4pm PST / 10am-7pm ESTAt CSC, we believe that collaboration leads to remarkable achievements. Our team is dedicated to making a positive impact in both global business and our local communities. We are committed...


  • Springfield, Illinois, United States Lapariscopic Edge PC Full time

    Job OverviewBenefits and AdvantagesAttractive Salary PackagePaid Leave OptionsOpportunities for Professional DevelopmentPosition SummaryWe are looking for a courteous and skilled Customer Service Specialist to enhance our customer support operations. In this position, you will handle both incoming and outgoing calls, engage with clients to ascertain their...


  • Springfield, Illinois, United States Russell Cellular, Inc. Full time

    Join Russell Cellular as a Customer Support SpecialistAt Russell Cellular, we value our employees and offer a range of benefits to ensure their well-being:Comprehensive health, dental, vision, and life insurance plansPaid time off for sick days and holidays401K retirement plan with employer contributionsRecognized among the fastest growing private companies...


  • Springfield, Illinois, United States Gold Mountain Communications Full time

    Position OverviewCustomer Engagement SpecialistJoin the dynamic team at Gold Mountain Communications as a Customer Engagement Specialist. This role presents an excellent opportunity for career growth within our leadership structure.Our associates are dedicated to assisting clients in recognizing the benefits of travel and strive to craft experiences that...


  • Springfield, Illinois, United States CASE Management Consulting, LLC Full time

    Job OverviewPosition: International Affairs SpecialistSecurity Clearance: Active Top-Secret clearance requiredAs an International Affairs Specialist at CASE Management Consulting, LLC, you will play a pivotal role in fostering and managing international collaborations. This position is designed for individuals passionate about enhancing global partnerships...


  • Springfield, Illinois, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide personalized support to customers...


  • Springfield, Illinois, United States Kwfc Radio Full time

    Join a dynamic team at Kwfc Radio, where we prioritize creating an inclusive atmosphere that empowers every individual to thrive. Our commitment to diversity allows us to appreciate and embrace various perspectives, experiences, and backgrounds. We provide a multitude of career paths and opportunities for growth across different fields. As a **Customer...


  • Springfield, Illinois, United States Thorp Controls | Automation Solutions Full time

    Job OverviewWe are looking for an Electrical Wholesale Customer Support Specialist who will play a crucial role in assisting clients by delivering product and service insights while addressing technical challenges.Key Responsibilities:Act as the primary point of contact for incoming customer inquiries via calls and emails.Accurately and promptly process...


  • Springfield, Illinois, United States Corporation Service Company Full time

    Position Overview:As a Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients. This position is available for any US location, whether onsite or remote, and operates Monday through Friday. About Us:At Corporation Service Company, we are dedicated to providing high-quality services that support businesses...