Operations Coordinator
2 weeks ago
Benefits:
- Flexible working hours
- Complimentary uniforms
Mad Science is expanding its team and is seeking an Operations Coordinator. Ideal candidates will have experience working with children, whether through daycare, teaching, or camp settings.
As a growing organization committed to inspiring children through science, Mad Science is the leading provider of STEM enrichment programming and entertainment in the region. We are a local franchise of the Mad Science Group, which has been delivering engaging science-themed programming for over three decades. We assure you that this role will be fulfilling and impactful.
Position Summary
The Operations Coordinator plays a vital role within the Mad Science team. This position involves supporting the Operations Manager with various tasks, including staffing, marketing initiatives, customer communication, and the execution of Mad Science programs. Reporting directly to the Operations Manager, the Coordinator will engage in numerous activities such as client order processing, lead management, data entry, and marketing campaigns, while also assisting with staffing needs. Additionally, the Coordinator will receive certification as a Mad Science instructor and may be required to facilitate or assist with programming at client locations as needed.
Key Responsibilities
- Respond to phone inquiries and address customer questions; schedule Mad Science programs based on incoming calls.
- Assist in creating print marketing materials, including flyers and advertisements for publications.
- Support on-site administration for school programs, camps, and birthday celebrations.
- Serve as a substitute instructor when necessary.
Required Skills
- Exceptional customer service and interpersonal abilities.
- Capability to work independently with minimal supervision.
- Proficiency in Microsoft Office and Google applications.
- Strong organizational skills and meticulous attention to detail.
- Energetic, outgoing, and engaging personality.
- No prior science background is required, but a willingness to learn is essential.
- A valid driver's license and reliable transportation are necessary for outreach activities.
Work Schedule
We offer flexibility regarding the exact work schedule, requiring 20-30 hours per week, Monday through Friday, between 8:00 AM and 5:30 PM. All members of the Operations Team will also participate in a rotating weekend schedule, working Saturday mornings (3-4 hours) 1-2 times per month.
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