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Client Services Coordinator
2 months ago
Hello, beauty enthusiasts
We are The Lash Lounge Novi, a premier lash salon dedicated to elegance and aesthetics. We are on the lookout for a friendly Front Desk Associate to join our dynamic team and contribute to our welcoming atmosphere. Our mission is to foster a community where camaraderie, achievement, and support thrive.
As the first point of contact for our clients, you will play a crucial role in establishing a warm and inclusive environment from the moment they arrive.
Your responsibilities will include managing appointment bookings, addressing inquiries, processing payments, and ensuring the front of the house operates seamlessly. Rest assured, you will have the support of a collaborative team.
Key Responsibilities:
- Engage in the rewarding task of promoting memberships and scheduling follow-up appointments.
- Greet clients with warmth and provide outstanding customer service.
- Manage appointment coordination both in-person and via phone.
- Maintain a clean, inviting, and organized salon space.
- Assist with inventory management and other operational duties.
Essential Skills:
- Strong attention to detail, particularly in documenting client visits and taking notes.
- Ability to juggle multiple tasks in a lively environment.
- Willingness to work some weekends and evening shifts.
- Familiarity with MindBody Software is advantageous, though not required.
Why Work With Us?
- Attractive hourly pay along with commissions on membership sales.
- Complimentary lash extensions (valued up to $179 monthly) and other salon services.
- Opportunities for career advancement and professional growth.
- Discounts on our premium retail products.
- A supportive team environment where owners are actively involved in your development.
- Flexible scheduling to accommodate your lifestyle.
This position offers more than just a job; it is an opportunity to learn, grow, and excel in the beauty industry. Our experienced owners are committed to guiding you and the team towards success.
We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.