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Office Operations Supervisor

2 months ago

Novi, Michigan, United States Titan Talent Acquisition Inc. Full time

Position Overview:

The Office Operations Supervisor will manage the daily functions of Titan Talent Acquisition Inc., ensuring that all administrative tasks are executed smoothly. The ideal candidate will be tasked with overseeing office resources, leading administrative personnel, and collaborating with the finance team to foster a productive and harmonious workplace.

Core Responsibilities:

Administrative Oversight:

  • Lead and direct the administrative team, including front desk personnel and office coordinators.
  • Manage daily office activities, ensuring the availability of supplies, equipment, and facilities.
  • Formulate and enforce office protocols and procedures to enhance operational efficiency.

Client Engagement:

  • Act as the primary contact for clients, ensuring a professional and inviting atmosphere.
  • Handle client inquiries, ensuring prompt and precise communication.
  • Organize client meetings, appointments, and follow-up communications.

Financial Management:

  • Support billing, invoicing, and accounts receivable functions.
  • Oversee the office budget and monitor financial outlays.
  • Generate and distribute financial summaries as required.

Human Resource Support:

  • Assist in the hiring, onboarding, and training processes for new administrative personnel.
  • Maintain employee records and manage benefits administration.
  • Coordinate staff schedules, leave requests, and performance evaluations.

Office Coordination:

  • Plan and organize office events, meetings, and training programs.
  • Ensure adherence to health and safety standards.
  • Manage relationships with vendors and negotiate service contracts.

Technology Management:

  • Supervise the upkeep and enhancement of office technology, including computers, printers, and software applications.
  • Ensure data protection and confidentiality in accordance with company policies.

Qualifications:

  • Education: A Bachelor's degree in Business Administration, Management, or a related discipline is preferred.
  • Experience: A minimum of 3-5 years in office management, ideally within a professional services environment.

Skills:

  • Exceptional organizational and multitasking capabilities.
  • Strong interpersonal and communication skills.
  • Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with accounting software (e.g., QuickBooks) is advantageous.
  • Ability to manage confidential information with integrity.
  • Strong analytical skills and attention to detail.