Food and Beverage Operations Manager

5 days ago


Tucson, Arizona, United States Doubletree Tucson Downtown Convention Center Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Doubletree Tucson Downtown Convention Center. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day operations of our food and beverage department, ensuring exceptional guest satisfaction and driving revenue growth.

Key Responsibilities
  • Supervise and Manage F&B Personnel
  • Coordinate and Monitor F&B Operations
  • Respond to Guest Complaints
  • Participate in F&B Budgeting and Forecasting
  • Monitor Industry Trends and Maintain Competitive Operations
  • Work with the F&B Manager to Address Issues and Concerns
  • Coordinate Loss Prevention Efforts
  • Prepare and Submit Required Reports
  • Participate in Departmental Meetings and Training
  • Ensure Quality of Service and Product
  • Cooperate in Menu Planning and Preparation
  • Oversee Employee Cafeteria Operations
  • Ensure Compliance with Local Liquor Laws and Health Regulations
  • Ensure Departmental Compliance with SOPs
  • Train Staff on SOPs and Report Preparation
  • Attend and Conduct Departmental and Hotel Training
  • Interview Candidates for F&B Positions
  • Ensure Overall Guest Satisfaction
Requirements
  • At Least 3 Years of Progressive Experience in a Hotel or Related Field
  • Proficiency in Windows, Company-Approved Spreadsheets, and Word Processing
  • Knowledge of F&B Preparation Techniques, Health Department Rules, and Regulations
  • Ability to Multitask and Prioritize Departmental Functions
  • Effective Communication and Problem-Solving Skills
  • Ability to Maintain Confidentiality and Meet Deadlines
  • High Standards of Personal Appearance and Grooming
  • Compliance with Highgate Hotel Standards and Regulations
Working Conditions

This position requires long hours and the ability to lift up to 50 pounds. The work environment is fast-paced and dynamic, with a focus on providing exceptional guest service.



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