Collections Specialist
4 days ago
Ashland Credit Union is seeking a skilled Collections Specialist to join our team in Ashland, KY. As a Collections Specialist, you will be responsible for administrative duties within the Collection Department, working closely with the Collections Manager to assist members experiencing financial difficulty.
Key Responsibilities- Monitor payments for delinquent status and develop plans to bring accounts current.
- Update files and system accounts via the credit union's delinquent loan recovery system.
- Maintain accurate data for repossession log and bankruptcy log.
- Review delinquent accounts to determine when further collection action is necessary.
- Prepare account files to be referred to repossession agents as needed.
- Perform account research as needed.
- Serve as alternate for Bank Secrecy Act Officer.
- 5 years' experience working in a financial services environment with at least 3 years in collections preferred.
- Excellent communication and problem-solving skills.
- Self-motivated with strong attention to detail.
- Proficiency with Microsoft products (Word, Excel, etc.).
Ashland Credit Union is a non-profit and member-owned credit union that has been providing exceptional service to members for over 80 years. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are committed to diversity and inclusion in the workplace and do not discriminate on the basis of race, sex, age, handicap, religion, natural origin, or any other basis of protected class or where prohibited by law.
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