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Client Relations Specialist

2 months ago


Ashland, Ohio, United States Showplace - Ashland Full time
Position Overview

We are excited to announce a fantastic opportunity for dedicated individuals to join our team at Showplace - Ashland as Account Specialists. This role is pivotal in enhancing our community connections and making a positive impact on lives.


What We Offer:
  • Competitive Salary
  • Incentive Programs with Monthly Bonuses
  • Comprehensive Employer-Sponsored Benefits
  • Health Insurance (Medical, Dental, Vision)
  • Retirement Savings Plan (401K)
  • Paid Time Off
  • Employee Recognition Programs

Key Responsibilities:

As an Account Specialist, you will be responsible for:

  • Managing customer accounts and collections with a focus on relationship building.
  • Delivering exceptional customer service and support.
  • Educating clients about our products and services.
  • Maintaining a professional demeanor and positive attitude.
  • Collaborating effectively with team members.
  • Ensuring compliance with company policies and procedures.

Qualifications:

To succeed in this role, candidates should possess:

  • Experience in account management or collections is preferred.
  • Strong communication skills, particularly over the phone.
  • A valid Ohio Driver's License.
  • The ability to pass background checks related to driving and criminal history.

Work Schedule:

This position requires flexibility to work a 40-hour schedule, including evenings and Saturdays, with Sundays off and a midweek day off.


Application Process:

We have streamlined our application process for your convenience. Interested candidates should submit a ZippyApp application package, which may include a Common Employment Application, Resume, and Cover Letter. In your Cover Letter, please include a brief paragraph about yourself and your potential contributions to our team.

ZippyApp is a user-friendly platform that allows you to apply for jobs with ease, and we look forward to reviewing your application.