Patient Services Representative

2 weeks ago


Ashland, Massachusetts, United States Brigham & Women's Faulkner Hospital(BWFH) Full time
Brigham and Women's Faulkner Hospital Patient Access Officer Job Overview

Work Schedule: Full-time, 36 hours per week. Shifts include Monday, Tuesday, and Wednesday from 3:00 PM to 12:30 AM; rotating weekends from 10:00 AM to 7:30 PM.

The Patient Access Officer plays a crucial role in the seamless registration of patients entering the healthcare facility. This position requires a commitment to ensuring the precision and thoroughness of patient data, confirming insurance information, and delivering outstanding customer service. Responsibilities include establishing new patient records, engaging with both internal and external stakeholders, and staying informed about the latest patient access guidelines.
  • Guarantee the accuracy and completeness of demographic and insurance details
  • Stay updated on Patient Access policies and regulations
  • Establish new patient medical records, confirm insurance eligibility, and collect necessary co-payments
  • Communicate effectively and collaborate with team members and clients
Required Qualifications:
  • High School diploma or equivalent is mandatory
  • Prior experience in hospital registration is advantageous
  • Ability to understand verbal and written instructions
  • Proficient in working collaboratively within a team
  • Able to operate independently
Diversity and Inclusion Statement:
Brigham and Women's Faulkner Hospital is dedicated to fostering a diverse and inclusive workforce. All qualified candidates will be considered for employment without regard to race, color, national origin, gender, disability, age, or any other protected status under the law. Reasonable accommodations will be provided for individuals with disabilities to ensure equal access to employment opportunities.

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