Security Officer

5 days ago


Ashland, Massachusetts, United States Brigham & Women's Faulkner Hospital(BWFH) Full time

About the Role:

We are seeking a highly motivated and detail-oriented Security Officer to join our team at Brigham and Women's Faulkner Hospital. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for patients, visitors, and employees.

Key Responsibilities:

  • Protect people and property through patrol, investigation, monitoring alarms, and surveillance cameras
  • Provide escorts for staff, visitors, and patients as requested
  • Apprehend criminal violators when necessary and appropriate
  • Provide emergency response to a variety of situations
  • Apply patient restraints as needed
  • Patrool assigned areas, both buildings and grounds, giving attention to those areas where security problems have occurred
  • Identify unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages to Hospital property, patients, visitors, and employees
  • Maintain strict confidentiality at all times
  • Prepare and submit written reports and daily events in a complete, timely, and accurate manner
  • Maintain accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation
  • Act as Security Dispatch Operator as needed
  • Act as a first responder to HazMat incidents
  • Create safety awareness among patients, visitors, and staff

Working Conditions:

  • Work is fast-paced and physically demanding
  • Walks within hospital and around the hospital campus; to and from parking areas and buildings on premises in all weather conditions
  • Runs short distances when responding to security emergencies; interacting with patients as needed
  • Stands for long periods both indoors and outdoors in all weather conditions
  • Lifts, pulls, and pushes when transporting and interacting with patients
  • Potential hazards exist in encounters with physically aggressive patients, visitors, and others

About Brigham and Women's Faulkner Hospital:

Brigham and Women's Faulkner Hospital is a 171-bed non-profit, community teaching hospital located in Jamaica Plain. We are committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable, and inclusive organization as we aim to reflect the diversity of the patients we serve.

Qualifications:

  • Minimum of a high school diploma required
  • Strong educational background (Associate's or Bachelor's degree) in criminal justice or related field preferred
  • 1-3 years of police, emergency services, security, or related experience preferred
  • Must possess and maintain an MA driver's license or valid license from the state in which the employee resides
  • Must submit to and pass an annual criminal background check
  • Physically must be able to lift patients (approximately 50 pounds) with the help of others, walk at a rapid pace, walk/stand for extended periods, and withstand adverse weather conditions
  • Must obtain before the end of the training period and maintain throughout employment:
    • De-Escalation Training and Healthcare Defensive Tactics System (HDTS)
    • Handcuff Tactics (HT) training
    • Pepper Spray Defense (PSD) training
    • First Aid/CPR/AED
    • C-Spine Immobilization training
  • Must obtain within one year of employment and maintain throughout employment:
    • HazMat Levels 1, 2 & 3
    • International Association of Healthcare Security and Safety (IAHSS) Basic Officer Certification
  • Ensures all required training is up-to-date maintains individual training records and reports errors to appropriate supervisor or manager
  • Massachusetts License to Carry Class A preferred
  • Ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63
  • Recognize, acknowledge, respect, and effectively interact with people of different ages and cultures, establish positive relationships, and gain the trust and respect of others
  • Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity
  • Technology: use of access control and database software, communications equipment, and first aid equipment. Able to troubleshoot systems when necessary.

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